Summary
Overview
Work History
Education
Skills
Timeline
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Chatham Headrick

Chatham Headrick

Chatham,Massachusetts

Summary

Results-driven professional with a strong commitment to integrity and ethical decision-making. Thrives in competitive environments, bringing positive energy and a proactive approach to every challenge. While the resume may not feature flashy accolades, dedication to excellence, reliability, and high trainability distinguish this candidate as an outstanding employee.

With excellent interpersonal and communication skills, teamwork and collaboration are fostered, creating a supportive and dynamic work atmosphere. Experienced in customer service, adept at building relationships and maintaining respect for colleagues and authority. A natural problem solver who seeks innovative solutions rather than simply passing challenges along, ensuring efficient resolutions.

Highly adaptable and open to change, consistently ready to tackle new challenges. Committed to continuous growth and development, with a passion for contributing to team success and achieving organizational goals in any role.

Overview

6
6
years of professional experience

Work History

Bartender

The Chatham Squire
06.2020 - 09.2024
  • Achieved competitive position within company and set records for sales made.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Served high customer volumes during special events, nights, and weekends.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Club Soccer Coach

UMass Amherst
08.2022 - 12.2023
  • Promoted stretching, mobility work, and proper form to help athletes safely build strength.
  • Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
  • Built positive, productive training environments fostering team unity and camaraderie.
  • Developed and led age- and ability-appropriate soccer training drills.
  • Evaluated players' performance and provided constructive feedback to improve abilities.
  • Worked alongside team of coaches to develop practice plans and match-day strategies.
  • Coached and managed team consisting of roughly 30 players.

Assistant Manager

Smokey Mountain Outdoor Center
06.2018 - 07.2019
  • Assisted owner/manager in any and all needs in timely and diligent manner.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Provided detailed safety instructions to customers before entering water (River Tubing).
  • Frequently assisted customers to safety who were having trouble swimming.

Education

Bachelor of Arts - Psychology

College of Charleston
Charleston, SC

Bachelor of Arts - Psychology

University of Massachusetts Amherst
Amherst, MA
05.2023

High School Diploma -

Maryville High School
Maryville, TN
05.2018

Skills

  • Customer Service
  • Staff Management
  • New Hire Training
  • Salesmanship
  • Service-oriented mindset
  • Organizational ability
  • Highly reliable
  • Retail Operations
  • Team motivation
  • Teamwork and Cooperation
  • Performance Improvement
  • Analytical Thinking
  • Self Motivation
  • Professionalism

Timeline

Club Soccer Coach

UMass Amherst
08.2022 - 12.2023

Bartender

The Chatham Squire
06.2020 - 09.2024

Assistant Manager

Smokey Mountain Outdoor Center
06.2018 - 07.2019

Bachelor of Arts - Psychology

College of Charleston

Bachelor of Arts - Psychology

University of Massachusetts Amherst

High School Diploma -

Maryville High School
Chatham Headrick