Chathaquaka "Chaka" Neal
Phoenix,OR
Overview
8
8
years of professional experience
Work History
File Reviewer
Alacrity Solutions
Fisher , IN
07.2024 - Current
- Provided detailed reports summarizing findings from reviews and analysis
- Documented all review processes including notes, observations, analyses, recommendations
- Worked closely with management team to provide updates on progress of reviews being conducted
- Provided timely information and work output to supervisors and team members
- Revised written output to satisfy needs of clients and managers
- Edited or rewrote written collateral and submitted for approval by supervisor or editor
Independent Claims Adjuster
Alacrity Solutions
Fisher , IN
12.2016 - 07.2024
- Negotiated settlements with claimants and attorneys within authority limits.
- Reviewed contracts to identify relevant provisions regarding coverage issues or dispute resolution methods.
- Established reserves on claims in accordance with company guidelines.
- Researched legal precedents for complex cases involving large amounts of money or multiple parties.
- Analyzed claim files for accuracy, completeness and compliance with applicable laws, regulations and procedures.
- Investigated and evaluated claims to determine coverage, scope of liability and extent of damages.
- Assessed damage estimates by evaluating repair bills, photographs or inspection results.
- Communicated with clients regularly to update them on progress made on their claims.
- Managed caseload effectively, prioritizing urgent or high-value claims for prompt attention.
- Participated in training and mentoring of new claims adjusters, sharing knowledge and expertise.
Education
The Adjuster School
Dallas, TX01-2016
Associate of Science - International Business
Moraine Valley Community College
Palos Hills, IL01-2015
Skills
- Originality and Creativity
- Work Prioritization
- Relationship Building
- Attention to Detail
- Work Planning and Prioritization
- Customer Service
- Effective Communication
- Problem-Solving
- Adaptability
- Self Motivation
- Teamwork and Collaboration
- Dependability and Cooperation
Timeline
File Reviewer
Alacrity Solutions
07.2024 - Current
Independent Claims Adjuster
Alacrity Solutions
12.2016 - 07.2024
The Adjuster School
Associate of Science - International Business
Moraine Valley Community College