Overview
Work History
Education
Skills
Timeline
Generic
Chathaquaka "Chaka" Neal

Chathaquaka "Chaka" Neal

Phoenix,OR

Overview

8
8
years of professional experience

Work History

File Reviewer

Alacrity Solutions
Fisher , IN
07.2024 - Current
  • Provided detailed reports summarizing findings from reviews and analysis
  • Documented all review processes including notes, observations, analyses, recommendations
  • Worked closely with management team to provide updates on progress of reviews being conducted
  • Provided timely information and work output to supervisors and team members
  • Revised written output to satisfy needs of clients and managers
  • Edited or rewrote written collateral and submitted for approval by supervisor or editor

Independent Claims Adjuster

Alacrity Solutions
Fisher , IN
12.2016 - 07.2024
  • Negotiated settlements with claimants and attorneys within authority limits.
  • Reviewed contracts to identify relevant provisions regarding coverage issues or dispute resolution methods.
  • Established reserves on claims in accordance with company guidelines.
  • Researched legal precedents for complex cases involving large amounts of money or multiple parties.
  • Analyzed claim files for accuracy, completeness and compliance with applicable laws, regulations and procedures.
  • Investigated and evaluated claims to determine coverage, scope of liability and extent of damages.
  • Assessed damage estimates by evaluating repair bills, photographs or inspection results.
  • Communicated with clients regularly to update them on progress made on their claims.
  • Managed caseload effectively, prioritizing urgent or high-value claims for prompt attention.
  • Participated in training and mentoring of new claims adjusters, sharing knowledge and expertise.

Education

The Adjuster School
Dallas, TX
01-2016

Associate of Science - International Business

Moraine Valley Community College
Palos Hills, IL
01-2015

Skills

  • Originality and Creativity
  • Work Prioritization
  • Relationship Building
  • Attention to Detail
  • Work Planning and Prioritization
  • Customer Service
  • Effective Communication
  • Problem-Solving
  • Adaptability
  • Self Motivation
  • Teamwork and Collaboration
  • Dependability and Cooperation

Timeline

File Reviewer

Alacrity Solutions
07.2024 - Current

Independent Claims Adjuster

Alacrity Solutions
12.2016 - 07.2024

The Adjuster School

Associate of Science - International Business

Moraine Valley Community College

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Chathaquaka "Chaka" Neal