I have a proven and verifiable history of successfully accomplishing my goals and the objectives of the carriers I represent. My entrepreneurial drive and sincere attention to providing customer satisfaction by communicating with insured's are among the many attributes I find imperative to handling claims. I practice prompt and consistent communication of all file activity thereby maintaining carrier/client satisfaction. Over the last 16 years I have consistently performed daily / CAT adjusting duties over a variety of perils and working year round, including: Hurricanes, Floods, Super Storm Sandy, Derecho Wind, Straight line winds, Micro-Bursts, Fire, Hail, Theft, Vandalism, Water backup across Personal, General and Surplus lines. I have successfully wrapped up 60+ storm events in 21 states with 8000+ claims closed without a single claim to have reached litigation to date. My experience working as a staff member, independent staff and independent have culminated a unique skill set across various lines of coverage from both sides of the aisle.
Overview
24
24
years of professional experience
1
1
Certification
Work History
File Reviewer
Field Pros Direct
04.2017 - Current
Commercial/ Res Daily
Schafer, Wood & Associates
03.2015 - Current
Senior Adjuster Daily
Cross Claims
07.2014 - Current
Commercial General Lines, Large Complex Losses, PCAT, Casualty-Gen liability, recorded stmts, Fire, Water, Appraisals, Wind, C&O coordination of loss inspections.
Commercial/ Res Daily
NCA Group /Worley
01.2014 - Current
Wind, Flood, Hail.
Commercial/ Res Daily
Mile High Adjusters
04.2013 - Current
Commercial General Lines, BI, BPP, Fire, Water, Casualty, Appraisals, Wind, Scene investigation.
CAT-Team Lead / Commercial/ Res Daily
CNC Cat & Natl Claims
02.2013 - Current
Farmers Team Lead- Commercial General Lines, Flood, Wind, Hail.
My responsibilities included promoting a global VOIP peering service to foreign, and domestic telecoms, team leadership, negotiated regulatory interconnect contracts with telecom carriers and other responsibilities of operating a small business under 50 employees.
A small Voice Over IP Company formed in 2004 and sold to a privately held Regional CLEC in 2007.
Education
University -
Tarleton State University
01.1994
Community College -
McLennan Community College
01.1991
High School -
Clifton High School
01.1989
Skills
Excellent negotiation skills
Engage coverage counsel and defense counsel
Review and analyze expert's reports
Excellent oral and written communication and presentation skills
Analytical and interpretive skills
Strong organizational skills
Solid interpersonal skills
Strong customer service skills
Able to multitask
Capable of setting priorities
Works well under pressure
Certification
TX-All-lines Lic 1450935
FL
CT
LA
MN
MO
MS
IICRC- WRT
ASD Certified
NFIP FCN# 70000856
PTC Wood restoration
PCCP Flood training
Pilot Adjuster Training
Blackmon-Mooring H20 Dmg Restoration C#23231
Liberty Mutual Certified
TWIA/TFPA Large Commercial/Residential
Rope & Harness Cert.
Allstate Roof Process Cert.
CA Earthquake Certified
Haag Residential Roof assessment
CA Fair Claims Settlement cert.
References
Mike Wiley, Schafer, Wood, & Assoc., 850-232-7234
Cort or Craig Fowler, Owners CNC Cat, 251.471.4718