Michele Robles
Fort Worth,TX
Summary
State Licenses Texas (DHS) Active NPN-21075616
Oklahoma: Active
Florida: Active
Arkansas: Active
Mississippi: Active
Louisiana: Active
Alabama: Active
Certificate of Completion
State Farm IA Catastrophe fire estimatics Exam
State Farm IA Fire Certification Policy Exam
Sate Farm Auto IA certification Exam
Xactimate level 2- In Progress
Overview
5
5
years of professional experience
1
1
Certification
Work History
File Reviewer
Montano's Damage Consulting, LLC
02.2024 - Current
- Reviewing claims files, analyzing coverage and liability, conducting investigations, evaluating settlement options, documenting claim activities, on site assessment and inspections, inspecting property,documenting findings,estimating cost of repairs or replacement,determining coverage.
Waitress Supervisor
My Lan Bistro
07.2022 - 03.2024
- Trained and managed new employees
- Maintained friendly attitude through customer crisis
- Ensured best quality service was delivered
- Demonstrated active listening and empathetic understanding.
Child Care Coordinator
Perfect Praise Academy
12.2020 - 07.2022
- Responsible for 15-20 school aged children and toddlers
- Worked with children with mild cognitive delays
- Created safe dynamic environment to promote good relationships between clients and coworkers
- Created daily opportunities for learning and growth
- Complied with HIPPA regulations and maintained client confidentiality
- Exercises critical thinking skills and often.
Server
Bun Don Ba
04.2019 - 07.2022
- Worked in fast paced environment
- Handled money frequently
- Handle disgruntled customers
- Gave customers information about menu and services, took orders and processed returns
- Helped customers with complaints and questions
- Engaged in attentive and engaging listening between customers
- Works really well with others and is devoted to the success of the team
- Created and kept a positive and friendly environment
- Exercised the ability to multitask and pay attention to detail.
Education
Field Adjuster Certification
TWIA
Online04.2024
High School Diploma -
Cornerstone Christian Correspondence School
Townsend, GA03.2022
Skills
- Bilingual in English and Spanish
- Clean background check
- Reliable and Perfect Attendance
- Proficient in teamwork, critical thinking, multitasking
- Exceptional collaboration skills
- Able to adapt and work in fast-paced environments
- Able to lift objects, stand and sit for long periods of time
- People person and happy to work in groups
- Strong at organizing and prioritizing work
- Reliable transportation and Driver's license
- Excellent ability to make product recommendations based on needs and preferences
Certification
- Medical office administrative operations, 08/2023
- Comprehensive medical terminology, 08/2023
- Crisis management, 09/2023
Timeline
File Reviewer
Montano's Damage Consulting, LLC
02.2024 - Current
Waitress Supervisor
My Lan Bistro
07.2022 - 03.2024
Child Care Coordinator
Perfect Praise Academy
12.2020 - 07.2022
Server
Bun Don Ba
04.2019 - 07.2022
Field Adjuster Certification
TWIA
High School Diploma -
Cornerstone Christian Correspondence School
Similar Profiles
Alesia DuleAlesia Dule
Claims Representative at A&M Damage Solutions LLCClaims Representative at A&M Damage Solutions LLC
Jose MarquezJose Marquez
HVAC Technician Intern at Montano's Heating And CoolingHVAC Technician Intern at Montano's Heating And Cooling
Sharath Chandra KujalaSharath Chandra Kujala
Senior Business Analyst at IndraSur Consulting Services, Pvt. Ltd (Akytech Consulting LLC & ProGov Partners LLC)Senior Business Analyst at IndraSur Consulting Services, Pvt. Ltd (Akytech Consulting LLC & ProGov Partners LLC)
Marcos SalazarMarcos Salazar
Civil Engineering Intern at Charles Crook ConsultingCivil Engineering Intern at Charles Crook Consulting
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks