Jamie Frautschi
Rockport,Texas
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
File Reviewer
Primeco Claims Group
08.2023 - Current
- Streamlined the review process through the development of standardized templates and guidelines.
- Ensured consistency across multiple review projects by maintaining strict adherence to established protocols and procedures.
- Reduced turnaround time for reviews of estimates and report by effectively prioritizing tasks and managing deadlines.
- Enhanced team collaboration by regularly providing constructive feedback to field adjusters.
- Maintained strong attention to detail while reviewing numerous documents daily, ensuring consistent quality and accuracy.
Desk Adjuster
Burton Claims Service For Cypress Insurance
10.2022 - 01.2023
- Improved claim processing efficiency by streamlining workflows and implementing time-saving strategies.
- Reduced errors in claims handling by conducting thorough investigations and consistently verifying information accuracy.
- Enhanced team productivity through effective communication, collaboration, and leadership within the environment.
- Responded to approximately 30 claim related inquiries each day, made appropriate decisions and closed files.
- Used prescribed guidelines or policies in analyzing situations.
Catastrophe Insurance Adjuster/Daily Claims Adjuster/Estimator/Desk Adjuster
Various Insurance Carriers And Adjusting Firms
07.2008 - Current
- Travel to catastrophe sites to complete insurance claims for homeowners/insurance companies
- Improved claim processing efficiency by conducting thorough inspections and accurate assessments of property damages.
- Increased customer satisfaction ratings by providing empathetic support to policyholders during times of crisis, ensuring timely resolution of claims.
- Managed high volume caseloads while maintaining strict adherence to deadlines and quality standards for each claim processed.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Researched and analyzed policy contracts to verify proper payment of claims.
- Investigated and assessed damage to property and reviewed property damage estimates.
Independent Insurance Adjuster
Various Insurance Carriers And Adjusting Firms
06.2008 - Current
- Improved claim processing efficiency by conducting thorough investigations and timely documentation of property damage.
- Collaborated with insurance carriers, agents, and policyholders to gather necessary information for accurate claim assessments.
- Managed a large caseload, prioritizing tasks to ensure timely completion and accurate settlement of claims.
- Maintained updated knowledge of insurance policies, regulations, and industry trends for effective claim handling.
- Examined claims forms and other records to determine insurance coverage.
- Prepared summaries of damage, payments, and policy coverage.
Education
GED -
Santa Ana Junior College
Santa Ana, CASkills
- Proofreading
- Industry Knowledge
- Interpersonal Skills
- Task Prioritization
- Quality Assurance
- Attention to Detail
- Work Planning and Prioritization
- Excellent Communication
- Recordkeeping
Accreditations
- Texas Insurance adjuster all lines license
- State Farm wind and hail certifications
- Citizens insurance adjustor training
- ITA home inspection graduate
- ITA Commercial Inspection course
- FEMA certified Disaster Inspector
- Building Science certified thermographer
- Attended classes in Microsoft Word and Excel
Volunteer Experience
1996, 2002, Yampa Fire Protection District, Firefighter, Provide protection, prevention and education services for fire district.
Timeline
File Reviewer
Primeco Claims Group
08.2023 - Current
Desk Adjuster
Burton Claims Service For Cypress Insurance
10.2022 - 01.2023
Catastrophe Insurance Adjuster/Daily Claims Adjuster/Estimator/Desk Adjuster
Various Insurance Carriers And Adjusting Firms
07.2008 - Current
Independent Insurance Adjuster
Various Insurance Carriers And Adjusting Firms
06.2008 - Current
GED -
Santa Ana Junior College
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