Chau Ly

• After 6 months, got offered to become assistant manager
• Handling customer complaints.
• Performing accounting activities by preparing expense reports, purchase orders and invoices.
• Monitoring cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Completing regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
• Generating repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Doing payroll

• Handling customer complaints, generating financial reports, overseeing operations
• Assisted customers in choosing nail designs, providing new ideas on designs
• Designed nail art
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Managed over 50 customer calls per day

• Helped customers choose perfect skincare for their skin types
• Assisted customers in choosing most suitable makeup products to fit their needs
• Performed customers' makeup to show most effective best way to use certain beauty products
• Maintained counter and display areas for cleanliness and organization.
• Processed payments, entering sales in register for over 100 customers a day.
• Helped customers feel relaxed and comfortable through conversation and personal relatability.
• Promoted additional products and services to increase sales numbers and revenue with diverse selection.
• Helped customers feel relaxed and comfortable through conversation and personal relatability

Cashier/ Sandwich maker

• Resolved customer complaints and maintained clean and tidy checkout area.
• Maintained reports of transactions and greeted customers when entering and leaving establishment.
• Made over 30 sandwiches daily