Chau Pham
Navarre,FL
Summary
5+ years of customer services and cash handling. Seeking a position that can enable me to use the best of my abilities and allow me opportunities to grow. Dedicated and driven with multiple skill sets.
Overview
6
6
years of professional experience
Work History
Server
Samurai Japanese Sushi And Steak House
Navarre, FL
01.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Wellness Consultant
Natural Herbal Pain Relief
San Jose, CA
12.2019 - 03.2022
- Provided consultation services to clients on health and wellness topics.
- Performed administrative tasks such as scheduling appointments, processing payments, ordering supplies.
- Responded promptly and professionally to customer inquiries via email or telephone.
- Implemented quality assurance protocols to ensure high standards of service delivery were maintained at all times.
Bartender
Q Pot Korean BBQ & Hotpot
San Jose, CA
07.2018 - 11.2019
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Processed payments accurately and efficiently with POS system.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Sales Associate
Forever 21
Milpitas, CA
06.2019 - 07.2019
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
GED -
GED Credentialing State of Florida
FL11-2022
Skills
- Cash Handling
- Effective Customer Upselling
- Strong Work Ethic
- Positive and Professional
- Exceptional Customer Service
- POS Operation
Accomplishments
- salary increase after a month of employed for outstanding in sales, customer service and work ethic.
- trained new employees
Affiliations
- able to work in a fast pace environment
- be familiar with using Microsoft Office
- strong work ethic
Timeline
Server
Samurai Japanese Sushi And Steak House
01.2023 - Current
Wellness Consultant
Natural Herbal Pain Relief
12.2019 - 03.2022
Sales Associate
Forever 21
06.2019 - 07.2019
Bartender
Q Pot Korean BBQ & Hotpot
07.2018 - 11.2019
GED -
GED Credentialing State of Florida
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