Results-driven Business Analyst with 3+ years of experience in requirements gathering, process improvement, and data-driven decision support across medium to large-scale projects. Skilled in translating complex business needs into functional specifications, user stories, and workflow diagrams that align with organizational goals. Proficient in leveraging tools such as SQL, Excel, Tableau, JIRA, and Confluence to deliver actionable insights and support cross-functional teams. Adept at conducting stakeholder interviews, gap analysis, and workflow optimization to improve efficiency and reduce costs. Known for a strong ability to bridge the gap between technical teams and business stakeholders , ensuring solutions are scalable, compliant, and aligned with business strategy.
Business Analysis Tools: JIRA, MS Visio, Lucidchart
Data Analysis & Reporting: SQL, Advanced Excel, Tableau, Power BI
Methodologies: Agile (Scrum, Kanban), Waterfall, SDLC
Documentation & Modeling: BRD, FRD, User Stories, Use Cases, Wireframes, Process Flow Diagrams, UML
Requirements Gathering: Stakeholder Interviews, Workshops, GAP Analysis, SWOT Analysis
Process Improvement: Workflow Optimization, KPI Tracking, Business Process Reengineering
Soft Skills: Stakeholder Management, Cross-Functional Collaboration, Critical Thinking, Problem Solving, Communication
Scrum Master Accredited Certification™