Dynamic business owner with extensive experience at Louis Masonry LLC, excelling in project management and client relationship management. Proven track record in budgeting and contract negotiation, driving successful outcomes. Adept at fostering team collaboration and ensuring safety compliance, consistently delivering high-quality results in fast-paced environments.
Overview
24
24
years of professional experience
Work History
Business Owner
Louis Masonry LLC
North Charleston, South Carolina
01.2015 - Current
Managed daily operations of masonry projects and ensured timely completion.
Supervised a team of skilled workers and coordinated project tasks effectively.
Developed strong client relationships and communicated project updates regularly.
Ensured compliance with safety regulations and industry standards on job sites.
Handled budgeting and resource allocation for multiple masonry projects simultaneously.
Trained new employees on best practices in masonry techniques and safety protocols.
Negotiated contracts with suppliers to secure quality materials at competitive prices.
Resolved customer inquiries and addressed concerns to maintain satisfaction levels.
Oversaw daily operations of the business and provided guidance when needed.
Kept records for production, inventory, income, and expenses.
Determined pricing for products or services based on costs and competition.
Negotiated contracts with vendors for supplies and services.
Managed operations budgeting, accounts payable, and accounts receivable and payroll.
Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
Conducted regular meetings with employees to review progress towards company goals.
Xfinity Account Manager
Comcast
Charleston, South Carolina
01.2003 - 03.2015
Generated new business door-to-door sales in a high pace environment.
Sold variety of telecommunication from internet, cabletv, telecom service.
Customer Service Specialist.
Good communication skills and interpersonal skills.
Installed Telecom Service in small business and residential.
Managed client accounts and maintained strong relationships with stakeholders.
Coordinated service delivery and resolved customer inquiries effectively.
Developed strategic account plans to meet client needs and expectations.
Led cross-functional teams to ensure seamless service implementation.
Trained and mentored junior team members on account management practices.
Collaborated with sales teams to drive product offerings and promotions.
Mortgage Specialist
Wells Fargo
Colorado Springs, CO
05.2002 - 12.2003
Processed loan applications
Commended on exceptional documentation follow up
Refinancing Expert
Equity Loans Processed
Sales Specialist
Phil Long Value Car
Colorado Springs, CO
08.2002 - 03.2003
Generated new business for automobile sales.
Created and implemented marketing strategies to generate new sales.
Commended for excellent communication and interpersonal skills.