Hospitality professional equipped to build engagement and alignment through strong people leadership. Develops action plans to meet or exceed operations goals. Demonstrated strengths in employee relations, customer service, and project management.
Key Achievement: Responsible for retail outlet's most profitable product through effective employee analysis and product placement
Key Achievement: Increased sales by 36k through re-design and promotion of beverage and food pairing menus
Key Achievement: Promoted twice in five years across Washington, D.C. and New York markets. Obtained 'Manager of the Quarter' title during first year in management role.