Chaustine Mokosak
Sarasota,FL
Summary
Proven track record in enhancing customer relationships and revenue generation, exemplified during tenure at Chase Bank. Expert in customer relationship management and sales proficiency, I've successfully implemented strategies that significantly improved client satisfaction and financial outcomes. Skilled in analyzing performance and educating clients, my approach consistently delivers tangible results. I am goal oriented, very driven and reliable.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Associate Banker
Chase Bank
Sarasota, FL
12.2022 - Current
- Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
- Balanced teller drawers and ATM cash.
- Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
Preschool Teacher
Sarasota Christian Church
Sarasota, FL
01.2017 - 12.2022
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Lead Server Trainer
Taboo Restaurant
Palm Beach, FL
09.2009 - 06.2016
- Increased staff retention through effective communication and fostering a positive work environment.
- Maintained up-to-date knowledge on industry trends and best practices in order to continually update training methods.
- Oversaw the implementation of new menu items, ensuring proper training on ingredients and preparation techniques.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
Education
Diploma - General Studies
Dwyer High School
Jupiter, FL05.2005
Skills
Analyzing performance
Loan approvals
High net worth individuals
Customer Relationship Management
Sales proficiency
Educating clients
Documentation skills
Purchasing processes
Revenue Generation
Certification
Life Insurance and Annuities License
NFPT personal trainer
First Aid and CPR certified
Timeline
Associate Banker
Chase Bank
12.2022 - Current
Preschool Teacher
Sarasota Christian Church
01.2017 - 12.2022
Lead Server Trainer
Taboo Restaurant
09.2009 - 06.2016
Diploma - General Studies
Dwyer High School