Summary
Work History
Skills
Timeline
Generic

Chautauqua Smith

Orange Park,FL

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Work History

Manager, Receptionist

Sportsman's Barbershop
Orange Park, FL
08.2024 - 08.2024
  • Coached, mentored and trained team members in order to improve their job performance.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Ensured compliance with regulatory requirements and industry standards.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Facilitated team meetings and workshops to foster collaboration and share best practices.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Cosmetology Instructor, Lecturer

Brevard Community College
Cocoa, Florida
08.2024 - 08.2024
  • Utilized technology to enhance learning experience for students.
  • Organized classroom activities such as quizzes and competitions to evaluate student knowledge levels.
  • Managed inventory of supplies needed for course instruction.
  • Developed and taught comprehensive beauty courses, including hair styling, makeup artistry, nail care, and facial treatments.
  • Maintained records of attendance and grades for each student enrolled in the program.
  • Conducted regular meetings with industry professionals to stay abreast of current trends in cosmetology practices.
  • Prepared reports outlining program objectives achieved at semester end.
  • Ensured safety protocols were followed throughout all classes.
  • Created lesson plans that included lectures, demonstrations, hands-on practice sessions, and field trips.
  • Attended conferences related to best practices in cosmetology instruction.
  • Demonstrated technical skills in cutting, coloring, perming, and styling hair.
  • Mentored students as they practiced their newly acquired skills on clients in the salon and spa environment.
  • Incorporated new teaching methods into curriculum based on industry advancements.
  • Assessed student progress by providing feedback on technique accuracy during practical assessments.
  • Supervised clinical experiences in the college salon or spa setting.
  • Organized hair shows and competitions for students.
  • Created appropriate learning environments for students.
  • Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.
  • Planned in-class activities, discussions and lectures to increase student comprehension and participation.

Skills

  • Expense Tracking
  • Schedule Preparation
  • Cross-functional team management
  • Time Management
  • Performance Evaluations
  • Staff Training and Development
  • Product Management

Timeline

Manager, Receptionist

Sportsman's Barbershop
08.2024 - 08.2024

Cosmetology Instructor, Lecturer

Brevard Community College
08.2024 - 08.2024

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Chautauqua Smith