Chaute Player
Anchorage,AK
Summary
Dynamic Insurance Verification Specialist and Surgical Scheduler with extensive experience at Alaska Digestive Center, excelling in insurance benefits verification and prior authorization processing. Recognized for exceptional attention to detail and effective coordination, ensuring timely patient procedures and seamless operations.
Overview
17
17
years of professional experience
Work History
Insurance Verification Specialist
Alaska Digestive Center
06.2009 - 10.2025
- Maintained strong knowledge of medical terminology to better understand services and procedures.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Posted payments to accounts and maintained records.
- Trained new staff on current, correct insurance verification procedures.
- Achieved insurance pre-authorizations to enable timely patient procedures.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Document detailed benefit and coinsurance notes for billing purposes.
Surgical Scheduler
Alaska Digestive Center
06.2009 - 10.2025
- Coded correct procedures for physician and billing purposes.
- Excelled at managing complex calendars for multiple surgeons simultaneously.
- Reached out to patients to confirm arrival times and convey procedures.
- Coordinated with providers offices to set up surgeries for 6 Gastroenterologist.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Efficiently communicated changes or cancellations in surgery schedules in a timely manner to avoid delays or conflicts with other scheduled procedures.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Assisted in reconciling deposit and patient collections.
Medical Receptionist
Jayne Fortson MD
05.2008 - 07.2009
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Supported medical staff by providing organized and accurate medical records.
Education
High School Diploma -
Alaska Technology Learning Center
Anchorage, AKSkills
- Insurance benefits verification
- Deductible & co-pay calculation
- Prior authorization processing
- Insurance terminology
- Data security and confidentiality
- Proficient in HST, eClinical Works, Epic, Provation, Clariti, Epay, and AdvantX
- Medical terminology
- Electronic medical records
- Customer service
- Attention to detail
- Coordination and scheduling
- Data entry proficiency
Timeline
Insurance Verification Specialist
Alaska Digestive Center
06.2009 - 10.2025
Surgical Scheduler
Alaska Digestive Center
06.2009 - 10.2025
Medical Receptionist
Jayne Fortson MD
05.2008 - 07.2009
High School Diploma -
Alaska Technology Learning Center
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