Jemima Alilo
Pawtucket,RI
Summary
Hardworking and passionate job seeker with strong organizational skills, fluent in both English and French, eager to secure an entry-level position. Ready to contribute to the success of the team and help achieve company goals. As a detail-oriented team player, possess excellent organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy. Proficiency in English and French, can effectively communicate and collaborate in both languages, facilitating seamless interactions with diverse stakeholders. Committed to delivering exceptional results and contributing positively to the overall success of the organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Consumer Specialist of Operation
Citizens Bank
12.2023 - Current
- Multitasked virtually, operated several applications simultaneously and navigated between applications regularly throughout day.
- Payment processing.
- Devised data visualization dashboards to make complex data more accessible to stakeholders.
- Student loans, personal loans and auto loans management and tracking via FICO DM, AMIA.
- Active deposit account and charged off account management and tracking via IMI1.
- Processing validation of debt and cease and decease correspondence.
- Used various market research tools and techniques to gather, analyze and interpret data.
- Organized, sorted, and checked input data against original documents.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Scanned documents and saved in database to keep records of essential organizational information.
- Developed and maintained databases to store customer information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
Manufacturing Associate
Vertex Pharmaceuticals
09.2021 - Current
- Reviews, edits, completes and revises completed batch records, logbooks and SOP in accordance with cGMP standards and com- pliant with written procedure
- Ensures availability of production batch records or upcoming tools
- Ensure equipment readiness and coordinates regulars equipment maintenance and calibrations; troubleshoots equipment
- Ensures all tasks are performed in a manner consistent with safety standards
- Follows SOP/WI with good cGDP
- Able to work independently with little to no supervision
- Assist with technical troubleshooting and preventive maintenance tasks as needed
- Work in a structure manner, introducing innovative solutions as needed
- Dispose properly of waste products and containers
- Cross train and train other pharmaceutical operators on equipment and processes as needed
- Take actions to safely clean the beakers and perform the coating process daily.
Packaging/Chemical Technician Handler
American Bio Inc
01.2021 - 04.2021
- Proper setup, operation, and breakdown of various process equipment including: automated fill lines, piston fillers, peristaltic fillers, heat shrink tunnels, tabletop balances, and microbalances in accordance with written work instructions and SOP’s
- Handle chemicals and waste such as PK Buffer, HP and isopropyl alcohol in a safe and appropriate manner
- Complete batch records and work instructions in accordance with ISO13485 and cGDP requirements
- Perform in process inspection to ensure product quality
- Cleaning and maintenance of equipment and work areas
- Assist in monitoring supplies and inventory
- Assist in preparing finished product for shipment to customers
Walmart Retail/Apparel Associate
Walmart
11.2020 - 02.2021
- Delivered prompt, friendly service to customers in store.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
- Pressed and folded items upon arrival in store to increase visual appeal.
- Encouraged customers to find accessories and other upsell items to complete ensembles.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Displayed and organized products in store to help customers locate products easily.
- Maintained loss prevention standards by monitoring and observing customers on sales floor.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
Picker/Packer/Customer Service Associate
Amazon
09.2020 - 12.2020
- Locating merchandise to fulfill picking tickets;
- Labeling specific inventory types;
- Following proper loading and safety procedures at all times;
- Putting deliveries away in the appropriate areas;
- Stacking deliveries into the delivery vehicle as needed.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Technical Assembler
Axcelis Technologies Inc
07.2018 - 01.2019
- Good communication skills (verbal and written)
- Refurbished pedals
- Attention to details
- Build sub assemblies of semiconductor
- Wired electrical panel boxes and submitted to quality control specialist for troubleshooting
- Able to strip, cramp wires and add butt splices to the wires
- cGMP approved facility
Assembler II
MilliporeSigma, Formerly EMD MILLIPORE, MERCK KGAA
05.2017 - 07.2018
- Clean and finish sub-assemblies or assemblies using hand or power tools
- Perform and submit first piece for inspection
- Wipe machines, tools and workplace to maintain safety and cleanliness
- Improve knowledge and productivity through continuous education and learning from foreman and senior assemblers
- Coordinate people that are in my cell
- Package and seal sub-assemblies
- GMP, FICO approved facility
Cook
Burger King
07.2016 - 05.2017
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Education
High school diploma -
Skills
- Teamwork and Collaboration
- File Management
- Document Processing
- Data Entry
- Training and Development
- Organization and Time Management
- MS Office
- Complaint resolution
- Filing and Data Archiving
- Database Maintenance
- Client Experience team
Accomplishments
I have successfully completed the rigorous program for data analytics and automation offered by the esteemed International Academy of Automation Engineers. This comprehensive training has equipped me with a solid foundation in the latest techniques and best practices in the field. My proficiency in this program demonstrates my commitment to professional development and my readiness to apply my expertise in real-world scenarios.
Certification
International Academy of Automation Engineers Certification
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Consumer Specialist of Operation
Citizens Bank
12.2023 - Current
Manufacturing Associate
Vertex Pharmaceuticals
09.2021 - Current
Packaging/Chemical Technician Handler
American Bio Inc
01.2021 - 04.2021
Walmart Retail/Apparel Associate
Walmart
11.2020 - 02.2021
Picker/Packer/Customer Service Associate
Amazon
09.2020 - 12.2020
Technical Assembler
Axcelis Technologies Inc
07.2018 - 01.2019
Assembler II
MilliporeSigma, Formerly EMD MILLIPORE, MERCK KGAA
05.2017 - 07.2018
Cook
Burger King
07.2016 - 05.2017