Summary
Overview
Work History
Education
Skills
Leadership Experience
Timeline
BusinessAnalyst
Chavonne Greer

Chavonne Greer

Team Lead
Joliet,Illinois

Summary

Supportive Team Lead with 10+ years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency.

Overview

2
2
years of professional experience

Work History

Walmart Team Lead

Walmart
11.2023 - Current
  • Entered employees work locations and tracked their UPH( units per hour) through warehouse system named DRAX
  • Investigated over 50+ idol orders per day throughout the warehouse to help customers receive their orders on time.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks as a certified trainer.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Managed risks and mitigate potential issues through proactive planning, monitoring, and timely decision making.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures as part of being a safety team member.
  • Conducted regular reviews of operations and identified areas for improvement with manager in our meeting by the name of SYNC.

Warehouse Worker

Walmart
10.2022 - 11.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the packing process.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly as being part of the safety team.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.
  • Assisted in the training and onboarding of over 100 + new employees, contributing to a cohesive and efficient workforce as a certified trainer.
  • Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair as a part of the support team.
  • Learned as much as I could and worked my hardest which lead to my managers suggesting me for a promotion into the lead position.

Education

Associate's degree in business management and Supervision - Business Management

Joliet Junior College
Joliet, IL
07.2021

Skills

  • Customer Focus
  • Coaching and Mentoring
  • Performance monitoring
  • Performance Improvement
  • Workplace Safety
  • Complaint resolution
  • Production Monitoring
  • Problem-Solving
  • Teamwork and Collaboration
  • Attention to Detail
  • Team motivation
  • Staff Training

Leadership Experience

I have received multiple compliments from my area managers and operations managers about my leadership work.

Timeline

Walmart Team Lead

Walmart
11.2023 - Current

Warehouse Worker

Walmart
10.2022 - 11.2023

Associate's degree in business management and Supervision - Business Management

Joliet Junior College

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Chavonne GreerTeam Lead