Chawndonna Longino
Las Vegas
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
PA Pharmacy Technician
Capital Rx
10.2023 - Current
- Prior Authorization screening, heavy inbound calls
- Maintaining accuracy in all entries, updating charts
- Followed standard operating procedures and abided by state regulations for training and licensure.
- Collaborating
Pharmacy Technician II
Anthem/Elevence Health
Las Vegas
07.2021 - 10.2023
- Triaged incoming phone calls, assisted callers, or escalated therapeutic inquiries to pharmacists.
- Followed standard operating procedures for maintaining accurate and readily retrievable accountability records.
- Trained other pharmacy technicians, abiding by state regulations for training and licensure.
- Established and maintained patient profiles.
- Answered pharmacy telephones to respond to questions or requests.
Billing Specialist
UnitedHealth Group
Las Vegas
10.2019 - 07.2020
- Entering hospital charges, pediatric charges, and women's clinic charges
- Completed audits per identified timeframes and reported findings.
- Maintained an accurate and complete billing system and process.
- Prepared, reviewed, and sent out collection letters on a set schedule.
- Assisted the billing team with other value-added projects.
- Verified the accuracy of billing data and revised any errors.
- Prepared itemized statements, bills, and invoices, and recorded amounts due for items purchased and services rendered.
Specialty Pharmacy Technician
BiovaRx
Las Vegas
09.2018 - 06.2019
- Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels, and fill prescriptions for approval by Pharmacists.
- Received inbound and made outbound calls from providers for prescription clarification
- Entered new and refill prescription orders into Ocean/OmniDX systems
- Updated patient information as needed
- Inventory Control
- Processed returned medication and recycled/disposed of
- Pharmacy state and national compliance
- Processing claims
- Input patient and prescription information to produce product labels and assist in the prescription filling process.
- Processed claims for the third-party prescription service
Pharmacy Compliance Technician
Omnicare
Las Vegas
10.2015 - 06.2016
- Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels and fill prescriptions for approval by Pharmacists.
- Received inbound and made outbound calls from providers for prescription clarification
- Entered new and refill prescription orders into Ocean/OmniDX systems
- Updated patient information as needed
- Inventory Control
- Processed returned medication and recycled/disposed of
- Pharmacy state and national compliance.
Pharmacy Technician/ Intake Coordinator
New Century Health
Brea
03.2014 - 09.2015
- Processed oncology medications
- Prior authorization requests reviewed for high volume
- Received inbound and outbound calls from providers for prescription clarification.
- Trained employees in job-specific tasks and evaluated continuing education needs to improve team performance
Education
Medical Billing and Coding Specialist - Medical Billing and Coding Specialist
Northwest Career College
Las Vegas06.2017
Certified Pharmacy Technician -
Southeastern Career Institute
Dallas, TX07.2006
Some College (No Degree) - Healthcare Administration
Grand Canyon University
Phoenix, AZCertified Outpatient Coder - COC Course completed
AAPC
Las Vegas, NVSkills
- Attention to detail
- Accuracy in medication dispensing
- Strong organizational skills
- Effective communication with patients and healthcare professionals
- Inventory management
- Knowledge of pharmacy regulations and safety protocols
- Familiarity with prescription processing software
- Ability to work in a fast-paced environment
- Understanding of medical coding and billing processes
- Experience with insurance claims processing
- Strong analytical skills for reviewing patient accounts
- Proficiency in using electronic health record (EHR) systems
- Critical thinking and problem-solving abilities
- Knowledge of healthcare regulations and policies
- Proficiency in data analysis and management
- Financial management and budgeting skills
- Leadership and team management
- Research skills for healthcare trends and practices
- Conflict resolution and negotiation tactics
- Ability to adapt to changing healthcare environments
- Understanding of health information systems
- Time management skills
- Attention to detail in documentation and reporting
- Knowledge of quality improvement processes in health to resolve billing discrepancies
- Attention to detail in patient billing
- Effective communication with insurance companies and patients
- Prior authorization
- Data entry
- Standard operating procedures
- Prescription processing
- Customer service
- Team collaboration
- Regulatory compliance
- Patient profile management
- Billing accuracy
- Effective communication
- Time management
- Problem solving
- Training and mentoring
- Telephonic communication
- Housekeeping
- Multitasking and organization
- Database entry
- File and database management
- Strong work ethic
- Meticulous attention to detail
Certification
- Certified Pharmacy Technician
- Registered Pharmacy Technician NV
Affiliations
- PTCB – Certified Pharmacy Technician 2017-Current
- AAPC – Chapter Secretary 2024- Current
Timeline
PA Pharmacy Technician
Capital Rx
10.2023 - Current
Pharmacy Technician II
Anthem/Elevence Health
07.2021 - 10.2023
Billing Specialist
UnitedHealth Group
10.2019 - 07.2020
Specialty Pharmacy Technician
BiovaRx
09.2018 - 06.2019
Pharmacy Compliance Technician
Omnicare
10.2015 - 06.2016
Pharmacy Technician/ Intake Coordinator
New Century Health
03.2014 - 09.2015
Medical Billing and Coding Specialist - Medical Billing and Coding Specialist
Northwest Career College
Certified Pharmacy Technician -
Southeastern Career Institute
Some College (No Degree) - Healthcare Administration
Grand Canyon University
Certified Outpatient Coder - COC Course completed
AAPC
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