Chayanee Chevapong
Queens,NY
Summary
Over 5 years of proven experience as a Restaurant Server/Waitress within the food service industry. Proficient in delivering outstanding customer engagement, managing high-volume dining settings, and ensuring a high standard guest experience. Skilled in menu knowledge, order accuracy, and maintaining a positive and welcoming atmosphere. Proven ability to work collaboratively within a team and adapt to fast-paced environment.
Overview
6
6
years of professional experience
Work History
Server
Kaiten Zushi Nomad
New York , NY
01.2024 - Current
- Greeted customers and provided menus.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
Waitress
Unilever Thai Trading Co., Ltd. Dojo Sushi
Sherman Oaks , CA, USA
01.2021 - 01.2024
- Welcomed and efficiently took orders, and served food and beverages
- Provided customers with accurate wait time estimates, informed them about the status of their table, and escorted them to their seats
- Offered exceptional customer service to customers by promptly and courteously responding to their requests
- Communicated with other team members to coordinate the delivery of food orders
- Completed daily cleaning chores, maintaining a clean and inviting dining environment
- Assisted customers by providing warm greetings, presenting menus, and offering information about specials.
Waitress
Midori Sushi
Sherman Oaks , CA, USA
01.2018 - 01.2021
- Greeted and seated customers, ensuring a positive and enjoyable dining experience
- Managed the seating chart to optimize table turnover and accommodate reservations
- Guided customers through the menu and assisted them with menu selections based on their preferences
- Conducted daily cleaning tasks to uphold cleanliness standards
- Collaborated with colleagues, including kitchen and bar staff, to ensure seamless service and maintain a harmonious work environment.
Education
Bachelor's Degree -
California State University, Northridge
05.2022
High School Diploma -
John F. Kennedy High School
05.2018
Skills
- English / Thai
- Safe Food Handling
- Menu Knowledge
Core Expertise
- Customer Service & Engagement
- Menu Knowledge & Order Taking
- Table and Queue Management
- Up-selling & Cross-selling Approach
- Restaurant Hygiene & Food Safety
- Problem Prevention & Conflict Resolution
References
References available upon request.
Timeline
Server
Kaiten Zushi Nomad
01.2024 - Current
Waitress
Unilever Thai Trading Co., Ltd. Dojo Sushi
01.2021 - 01.2024
Waitress
Midori Sushi
01.2018 - 01.2021
Bachelor's Degree -
California State University, Northridge
High School Diploma -
John F. Kennedy High School
Similar Profiles
ALEX WANGALEX WANG
Restaurant Manager at Kaisen KaitenRestaurant Manager at Kaisen Kaiten
Ngan LeNgan Le
Lead Server and Trainer at Kaisen Kaiten Sushi BarLead Server and Trainer at Kaisen Kaiten Sushi Bar
Kanius Kanius null
Commis Chef at ZushiCommis Chef at Zushi