Driven business administration student with a Human Resources certification. Proven track record in team management, employee training, and social media marketing, contributing to operational efficiency and customer satisfaction in various roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Host / Food Runner / Server / Trainer
Tavern In the Square
West Hartford
08.2025 - 04.2026
Managed reservations and organized seating arrangements for optimal flow.
Communicated with other servers, chefs, bartenders and managers to run an efficient restaurant
Resolved customer complaints effectively by actively listening and providing solutions.
Dealt with customer complaints and found solutions
Trained new hosts on procedures and customer service standards effectively.
Followed proper sanitation guidelines when handling food products.
Supervisor
The Bristol Polish American Citizens Club
Bristol
01.2022 - 08.2025
Supervised kitchen staff, ensuring adherence to restaurant guidelines and maintaining service standards
Created staff schedules to ensure proper coverage for shifts
Managed money and cashed out drawers daily
Prepared drinks at the bar while ensuring compliance with business alcohol guidelines
Attended board meetings to plan and coordinate future events, gatherings, and bookings for the club
Barista / Social Media Manager / Shift Supervisor
The Roasted Bean
Bristol
09.2023 - 06.2025
Developed and scheduled social media content to promote brand engagement
Managed staff to ensure adherence to operational protocols
Trained new employees to ensure effective onboarding and integration
Maintained a clean and healthy work environment for staff and customers
Staged merchandise orders and obtained count of all products on shelves
Personal Assistant / Laborer
Reality Renovations
Terryville
06.2023 - 12.2024
Managed phone communications and organized documentation
Executed daily errands and coordinated tasks for supervisors
Assisted in various renovation projects at multiple locations.
Promoted business initiatives to attract new clients
Education
Associates of Science - Business Administration
Tunxis Community College
Farmington, CT
12-2025
Some College (No Degree) - Real Estate Courses
Tunxis Community College
Farmington, CT
09-2023
Some College (No Degree) - Studied At The School of Business
University of Connecticut
Storrs, CT
Skills
Customer service
Team management
Employee training
Social media marketing
Business administration
Project management
Attention to detail
Human resources management
Inventory oversight
Complex Problem-solving
Relationship building
Task delegation
Certification
HRCI - Human Resources Certification
Timeline
Host / Food Runner / Server / Trainer
Tavern In the Square
08.2025 - 04.2026
Barista / Social Media Manager / Shift Supervisor
The Roasted Bean
09.2023 - 06.2025
Personal Assistant / Laborer
Reality Renovations
06.2023 - 12.2024
Supervisor
The Bristol Polish American Citizens Club
01.2022 - 08.2025
Associates of Science - Business Administration
Tunxis Community College
Some College (No Degree) - Real Estate Courses
Tunxis Community College
Some College (No Degree) - Studied At The School of Business