Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Chayil Silva

Holiday,FL

Summary

Compassionate Medical Receptionist recognized for high productivity and efficient task completion. Skilled in patient scheduling, medical billing, and confidential record keeping. Excel in communication, time management, and empathy, ensuring smooth operation of healthcare facilities and positive patient experiences.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Receptionist

Excel Medical Imaging
07.2024 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Maintained current and accurate medical records for patients.

Shift Supervisor

Starbucks
01.2024 - 07.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Office Assistant

Wayne Silva Electrical Company LLC
01.2016 - 01.2023
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Education

High School Diploma -

West Morris Mendham High School
Mendham, NJ
06.2020

Skills

  • Patient-focused care
  • Check-in coordination
  • Medical office administration
  • Medical terminology proficiency
  • Professionalism and ethics
  • Scheduling
  • Handling confidential information (HIPAA compliance)
  • Multitasking in a fast-paced environment

Certification

  • Pursuing the Certified Clinical Medical Assistant (CCMA) certification

Languages

Spanish
Elementary

Timeline

Receptionist

Excel Medical Imaging
07.2024 - Current

Shift Supervisor

Starbucks
01.2024 - 07.2024

Office Assistant

Wayne Silva Electrical Company LLC
01.2016 - 01.2023

High School Diploma -

West Morris Mendham High School

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Chayil Silva