CHAYLISE COLON
New York,NY
Summary
Detail-oriented administrative professional with experience in legal, educational, insurance, and healthcare settings. Skilled in case and records management, data entry, document preparation, correspondence, and maintaining confidential information. Experienced in supporting attorneys, administrative staff, students, and patients.
Overview
3
3
years of post-secondary education
14
14
years of professional experience
Work History
Document Specialist (LDDS)
New York State Office of the Attorney General
New York, NY
07.2026 - Current
- Support attorneys with administrative and document production for federal habeas corpus petitions and state criminal appeals.
- Review, organize, scan, assemble, redact, and prepared confidential legal records and supporting documentation according to established procedures.
- Maintain and update case databases, including opening cases, updating case information, and preparing case assignment materials.
- Archive closed cases by preparing files for closure, and maintaining records of archived materials via PAM
- Review and route incoming correspondence and mail to the appropriate staff.
- Proofread and reviewed documents for accuracy in formatting, citations, and completeness to ensure compliance.
- Produce, file, and mail state court documents to ensure timely processing.
Clerical Associate Level III
NYC Law Department
New York, NY
10.2018 - 09.2021
- Processed workers' compensation claims for multiple New York City agencies by reviewing claimant information and preparing documentation for submission to ensure timely resolution.
- Communicated with the New York State Workers' Compensation Board and multiple city agencies to resolve questions and issues involving claims.
- Communicated with New York State Workers' Compensation Board and city agencies to resolve questions and issues regarding claims, facilitating effective claims processing.
- Handled correspondence and followed established procedures for processing and routing claims.
- Handled correspondence and followed established procedures for processing and routing claims, maintaining organized workflows and accurate information.
Front Desk Receptionist
Amsterdam West Side Dental Associates
New York, NY
07.2016 - 01.2018
- Scheduled and rescheduled appointments for new and established patients.
- Coordinated office emails and online appointment requests to ensure timely responses for patient inquiries.
- Managed office emails and online appointment requests.
- Verified insurance eligibility and benefits through telephone and online portals.
- Verified insurance eligibility and benefits through telephone and online portals to facilitate seamless patient care.
- Processed patient payments, including copayments and outstanding balances, ensuring accurate financial records.
Biller/Insurance Coordinator
2090 Dental
New York, NY
06.2015 - 07.2016
- Prepared and submitted insurance claims electronically and by paper to ensure timely processing.
- Communicated with patients, clerical staff, and insurance companies regarding claims and billing matters.
- Resolved billing questions and concerns while following up on unpaid claims to improve collections.
- Corrected and resubmitted claims to third-party insurance payers, minimizing delays in reimbursement.
- Contacted patients regarding predetermination approvals and insurance eligibility.
Administrative Assistant
Harlem Hospital Center - School of Radiology
New York, NY
07.2012 - 05.2015
- Supported Director and Business Manager of School of Radiology by managing schedules and coordinating meetings.
- Maintained, organized, and updated confidential student records and files.
- Assisted prospective applicants by responding to inquiries and delivering front-desk and telephone support.
- Typed, edited, and proofread correspondence, memos, announcements, and proposals.
- Maintained and updated the school calendar.
- Executed filing, scanning, copying, faxing, and message management to maintain organized office operations.
Education
Bachelor of Science - Psychology
Touro College
01.2025 - 09.2026
Certificate - Medical Billing & Coding
Sanford-Brown Institute
09.2013 - 09.2014
Skills
- Document Processing
- Case & Records Management
- NYMatters / Electronic File Management
- Claims processing
Timeline
Document Specialist (LDDS)
New York State Office of the Attorney General
07.2026 - Current
Bachelor of Science - Psychology
Touro College
01.2025 - 09.2026
Clerical Associate Level III
NYC Law Department
10.2018 - 09.2021
Front Desk Receptionist
Amsterdam West Side Dental Associates
07.2016 - 01.2018
Biller/Insurance Coordinator
2090 Dental
06.2015 - 07.2016
Certificate - Medical Billing & Coding
Sanford-Brown Institute
09.2013 - 09.2014
Administrative Assistant
Harlem Hospital Center - School of Radiology
07.2012 - 05.2015