Chaylynn Grigsby
Warrenton,VA
Summary
I am a highly-motivated employee with desire to take on new challenges. Im great at multi-tasking and have a strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Bartender
Longhorn Steakhouse
Chantilly, VA
11.2014 - Current
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Trained new bartenders on drink preparation and upselling techniques.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Executed daily opening procedures for a high-volume facility, ensuring 100% compliance with safety, sanitation, and operational standards prior to doors opening
Front Desk Receptionist
Smilez pediatric
Gainesville, Virginia
08.2023 - 11.2023
- Greeted families at Smilez Pediatric front desk with warm, professional service.
- Scheduled appointments, received paperwork and answered phone calls.
- Verified patient information and updated dental records with accuracy.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Loan Processing Assistant
Prosperity Home Mortgage
Chantilly, VA
08.2012 - 09.2014
- Filed completed packages quickly and efficiently.
- Performed administrative tasks such as creating status reports on loans in progress, photocopying loan documents, printing daily mortgage rate sheets and answering phones.
- Liaised between borrowers and realtors, title companies and loan company management.
- Prepared complete packages to be sent to underwriting with a thorough understanding of each investor's stacking order and shipping.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
Education
High School Diploma -
Mountain View High School
Stafford, VASkills
- Outstanding Customer Service
- Professional Service Standards
- Cash Handling and Management
- Interpersonal Relationships
- Multitasking and Prioritization
- Teamwork and Professionalism
- Marketing and Sales Experience
- Employee Training
Timeline
Front Desk Receptionist
Smilez pediatric
08.2023 - 11.2023
Bartender
Longhorn Steakhouse
11.2014 - Current
Loan Processing Assistant
Prosperity Home Mortgage
08.2012 - 09.2014
High School Diploma -
Mountain View High School