Chayna Gebing
Washington,GA
Summary
Result-driven sales professional with a strong history of building relationships and optimizing data management processes. Expertise in bilingual customer engagement has led to improved operational efficiency and enhanced customer satisfaction. Known to increase workplace productivity and positivity. Aiming to leverage skills in a dynamic environment that values innovation and collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Assistant
Clayton Homes Of Athens
01.2024 - Current
- Engaged in translated conversations with customers to understand their needs, resolve issues, and answer product questions.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained records related to the sales for sore management.
- Provided excellent customer service to clients in person and over the phone.
Bookkeeper
Ingles Supermarket
11.2023 - 05.2024
- Checked postings and documents for corrections, accuracy and proper coding.
- Processed expense reports, including verification of receipts and compliance with policies.
- Prepared bank deposits verifying and balancing receipts and sending cash and checks to banks.
- Posted journal entries to the general ledger system accurately and timely.
Packer Associate
NIBCO
01.2023 - 11.2023
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Completed high-volume packing assignments quickly while maintaining strict quality standards.
- Followed regulated house keeping rules and procedures.
- Trained new employees on proper techniques for packaging, equipment operation and inventory management in Spanish.
Customer Service Representative
Winn Dixie Supermarket
12.2021 - 11.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Boosted team morale by consistently recognizing colleagues' contributions and achievements.
Education
High School Diploma -
Green Springs High School
Miami, FL06-2019
Skills
- Fluent Bilingualism
- Goal oriented
- Relationship building
- Complex Problem-solving
- Point of sale operation
- Task prioritization
- Team support and assistance
- IT support experience
- New hire training
- Microsoft Word/Excel proficiency
Certification
- Public Notary
- Ethics Training and Compliance Certificate
- HIPAA Compliance Certification
Languages
Spanish
Native or Bilingual
Timeline
Sales Assistant
Clayton Homes Of Athens
01.2024 - Current
Bookkeeper
Ingles Supermarket
11.2023 - 05.2024
Packer Associate
NIBCO
01.2023 - 11.2023
Customer Service Representative
Winn Dixie Supermarket
12.2021 - 11.2022
- Public Notary
- Ethics Training and Compliance Certificate
- HIPAA Compliance Certification
High School Diploma -
Green Springs High School
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