Valuable and reliable associate with experience in many positions. A very fast learner, capable of complying with any/all conditions. Sociable, professional, and moderately skilled in a plethora of fields.
Overview
4
4
years of professional experience
Work History
Cook
Sodexo USA
11.2023 - 12.2023
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Streamlined kitchen operations with effective communication and collaboration among team members.
Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
Food Service Worker
FunBowl Fayetteville
06.2022 - 07.2023
Maintained order and cleanliness of work areas to conform with health codes.
Followed staff performance and service standards to deliver consistent and positive customer experiences.
Acquired new skills to support team and further accommodate customer needs.
Gathered ingredients and cleaned and cut food items to prep recipes.
Received food orders from individuals and explained offerings.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Monitored inventory to keep adequate stock of food items and supplies.
Waiter/Server Shift Leader
The Crowne Plaza Hotel
11.2022 - 04.2023
Created positive guest experience by listening to guest needs and recommending options to meet requests.
Trained and acclimated new servers to restaurant's culture and operations.
Managed tables throughout dining room to execute service at highest level.
Maintained thorough knowledge of menu to describe dining options.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Managed opening and closing duties to facilitate restaurant operations.
Used suggestive selling techniques to entice customers with more expensive or higher-margin items and add-ons.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Warehouse Associate
Integrity Staffing Solutions Inc.
04.2022 - 06.2022
Packed and labeled merchandise to prepare for loading and shipment to customers.
Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Used pallet jacks to move items to and from warehouse locations.
Received deliveries, scanned packages and updated orders in internal database.
Examined packages and goods for damage and notified vendors of replacement needs.
Maintained records pertaining to inventory, personnel, orders, supplies or machine maintenance.
Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
Guest Service Associate
Sesame Place, SeaWorld Parks and Entertainment
05.2020 - 11.2020
Sold and checked numerous parking passes each day.
Handled numerous check-ins and check-outs each day.
Guaranteed guest satisfaction and positive experience through genuine, enthusiastic, and friendly interactions.
Handled payment processing and provided customers with receipts and proper bills and change.
Managed customer complaints and rectified issues to complete satisfaction.