Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chaz Rankin

Columbus,OH

Summary

Dynamic customer service professional with a proven track record at Papa John's, excelling in enhancing customer satisfaction and training new staff. Skilled in critical thinking and data entry, I effectively resolved issues and maintained a safe, organized environment, driving team productivity and engagement. Goal oriented and dedicated to delivering high-quality service.

Overview

9
9
years of professional experience

Work History

Manager

Papa Johns
Columbus, OH
08.2021 - 08.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and customers
  • Enhanced customer satisfaction by resolving problems in a timely fashion, maintained open lines of communication, and ensured high-quality service delivery.
  • Trained any new employees

Customer Service Representative

Rent A Center Warehouse & Retail Store
Forest, MS
05.2019 - 07.2020

-My job entailed me selling merchandise to customers

- Aswell as selling, I was also in charge of customers accounts and ensure that they were making their payments on time, if they didn’t I would go to ensure we did get the product back.

Supervisor

United Parcel Service, UPS
Jackson,MS
04.2016 - 08.2017

-I was in charge of making sure the belt ran efficiently according to the amount of volume we had that day

-I also made sure my loaders were working within the OSHA regulated guidelines to ensure their safety throughout the shift.

-I ended up leaving to attend college.

Education

Pearl High School
Pearl, MS
05.2015

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • People person
  • Goal oriented

Timeline

Manager

Papa Johns
08.2021 - 08.2025

Customer Service Representative

Rent A Center Warehouse & Retail Store
05.2019 - 07.2020

Supervisor

United Parcel Service, UPS
04.2016 - 08.2017

Pearl High School
Chaz Rankin