Motivated and dependable professional who contributes positively to team operations and company goals. Values safety, efficiency, and continuous improvement, and is committed to growing with a company long-term.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Customer Service Representative
AAA
Cincinnati
11.2020 - Current
Assisted customers with inquiries about membership benefits and services.
Resolved customer complaints through effective communication and problem-solving skills.
Processed member transactions accurately using proprietary software systems.
Warehouse/Delivery Driver
Amazon
Louisville
12.2015 - 11.2020
Utilized RF scanner technology for accurate tracking of product movements.
Assisted in loading and unloading shipments efficiently and safely.
Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
Operated forklifts to fill or empty overhead spaces.
Delivered packages efficiently to assigned routes and locations.
Order Selector
Kroger
Cincinnati
04.2013 - 12.2015
Selected and organized products from warehouse shelves for timely order fulfillment.
Inspected products for quality and accuracy before packing for delivery.
Executed the picking, packing, shipping, and unloading of goods in an efficient manner.