Summary
Overview
Work History
Education
Skills
Timeline
Generic

Che Colding

Westland

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, and effective time management. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

14
14
years of professional experience

Work History

Certified Interview Support Team

Delta Airlines Inc
10.2024 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Assisted with interviewing and hiring potential candidates for Ramp operations.

Cargo Agent

Delta Air Lines, Inc
10.2021 - Current
  • Managed and coordinated the efficient transfer of [number] tons of cargo daily to ensure on-time delivery to customers.
  • Utilized strong organizational skills to prioritize and handle multiple shipments concurrently, resulting in a [number]% increase in productivity.
  • Utilized problem-solving skills to resolve customer inquiries and complaints promptly, maintaining high customer satisfaction levels.
  • Coordinated with ground staff to ensure timely departures, achieving a [95]% on-time departure rate.

Property Manager

Elite Property Management Services
09.2017 - 09.2018
  • Addressed resident concerns and requests on a timely basis to ensure resident satisfaction with management.
  • Directed the collection of monthly assessments, rental fees, and deposits and payment of insurance premiums and operating expenses.
  • Oversaw the work of repair and maintenance staff, ensuring all high-end facility needs were properly addressed.
  • Met with prospective tenants to show properties, explain terms of occupancy, and provide information about the local area.

Reservation Agent

Delta Air Lines, Inc
03.2013 - 05.2016
  • Assisted customers with special requests, such as early check-in or late check-out.
  • Worked with management to develop and implement strategies to improve customer service.
  • Ensured customer data was accurate and up-to-date in the reservation system.
  • Processed customer reservations by inputting data into the reservation system.

Gate Agent

Delta Air Lines, Inc
05.2011 - 03.2012
  • Provided information regarding flight schedules, baggage policies, and other travel-related information.
  • Coordinated with other departments to ensure a smooth boarding process.
  • Conducted pre-flight inspections of passengers and crew.
  • Handled boarding and de-boarding of passengers for domestic and international flights.

Education

Bachelor of Applied Arts and Science - Broadcasting/Communication

Eastern Michigan University
Ypsilanti, MI
12.2012

Skills

  • Corporate Procedures
  • Trainer/Educator
  • Negotiating and conflict resolution skills
  • Decision making
  • Friendly, positive attitude
  • Proven Ability To Lead
  • Organization and time management
  • Problem resolution
  • Attention to detail
  • Flexible and adaptable
  • Critical thinking
  • Excellent communication

Timeline

Certified Interview Support Team

Delta Airlines Inc
10.2024 - Current

Cargo Agent

Delta Air Lines, Inc
10.2021 - Current

Property Manager

Elite Property Management Services
09.2017 - 09.2018

Reservation Agent

Delta Air Lines, Inc
03.2013 - 05.2016

Gate Agent

Delta Air Lines, Inc
05.2011 - 03.2012

Bachelor of Applied Arts and Science - Broadcasting/Communication

Eastern Michigan University

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