Motivated individual aiming to apply expertise gained from past experiences and education while contributing effectively in a team-focused environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant Floater
PMC Staffing
09.2020 - Current
Executed clerical duties such as answering phones, data entry, and managing electronic medical records.
Collected vital signs and detailed patient histories to ensure accurate assessments.
Assisted patients during minor surgeries and prepared them for medical procedures.
Administered electrocardiograms (EKGs) and collected laboratory test specimens.
Conducted gynecological exams, including Pap smears and breast checks.
Advised patients on vaginal care practices and reproductive health options.
Facilitated discussions on menopause, pregnancy education, and family planning services.
Managed sensitive inquiries regarding sexual health while coordinating treatment plans.
Lab Technician
Physicians Toxicology
03.2020 - 08.2020
Company Overview: specialized toxicology laboratory, delivers custom medication monitoring, personalized service, and education services. It works with hospitals, clinics, and physicians to protect their organizations and patients
Medical Assistant
McLaren Occupational Health
11.2019 - 01.2020
Job responsibilities include rooming patients obtaining their vitals and preparation for doctor visits. Job duties also includes performing drug screens urine and hair, DOT physical and well physical including things like blood draws eye exams audio both and audio whisper, urine dips, kegs, and anything else pertaining to convenient care.
Medical Assistant
Visiting Physician's Association
03.2019 - 09.2019
Job responsibilities include assisting VPA Physicians in the delivery of primary health care and patient care management in a residential setting. Job duties also include preparing daily route and drives physician to scheduled visits, preparing patients for examination and treatment, taking vital signs, perform phlebotomy (venipuncture only) as ordered by physician, Label, storing, and properly packaging specimens for delivery to lab, Logging patient information for accurate processing and testing, Logging information in compliance with CLIA standards, Performing all clinical duties while observing OSHA and HIPAA requirements. Assists physician in preparing for minor surgeries and examinations, Aiding in communication and form signing with patient/caregivers, Prepare and maintaining supplies and equipment for treatment (supply inventory, medical bag and car), Managing company vehicle with regard to cleaning and proper periodic maintenance schedule, Managing gas receipts and mileage, Maintaining patient confidentiality, Attending required meetings and in-services, and other duties as required.
Phlebotomist
CSL Plasma
08.2017 - 08.2018
Job responsibilities included being responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs). Duties also included being in compliance with SOPs, performing all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect, as well as compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process. Evaluating vein performance of the donor to identify possible problems makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. Maintaining alertness to any reaction by donors and assists with reactions or notifies appropriate staff. Educating new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. Maintaining clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions, etc.
Area Client Service Representative
CIOX Health
10.2014 - 08.2017
Job responsibilities included being responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Safeguard and protecting the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations at all time. Traveling to various client sites during the course of the day. Responsibilities also included completing release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity, Date stamping all requests and highlights pertinent data to facilitate processing, Validating requests and authorizations for release of medical information according to established procedures, Performing quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing, Maintaining equipment in excellent operating condition (inside and out) and troubleshoot equipment issues with assistance from the Help Desk department, Providing excellent customer service by being attentive and respectful insures understanding of customer request and follows-through as promised and being proactive in identifying client concerns, or problems, etc.
Education
Certificate - Medical Assistant
Ross Medical Education Center
Flint, MI
12.2014
Graduate Certificate - CNA
Baker College
Auburn Hills, MI
08.2011
Diploma - General Studies
Mt. Morris High School
Mt. Morris, MI
01.2006
Skills
Medical vocabulary
Triage and patient care
Venipuncture techniques
Vital signs assessment
EMR systems expertise
Laboratory and imaging proficiency
Scheduling in medical settings
Clinical administration
Certification
CPR Certification
Phlebotomy
drawing blood, taking part in blood donation events, storing blood properly, answering to patient inquiries, and offering first aid when necessary.