Che'Darrian Mitchell
Dallas,TX
Summary
Dedicated professional with strong problem-solving and customer service skills. Experienced in monitoring premises and processing claims, ensuring safety and compliance. Committed to enhancing team collaboration and maintaining a secure environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas Security Services USA
Dallas, TX
02.2025 - 02.2026
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to deter unauthorized activities and maintain a secure environment.
- Responded promptly to incidents, coordinating with law enforcement as necessary.
- Assisted in implementing security measures tailored to specific site requirements.
Customer Service Representative
Chime Solutions
Dallas, TX
06.2021 - 02.2025
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted team members in training new hires on company policies and service protocols.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Reviewed clinical documentation to determine medical necessity and appropriateness of services.
- Processed prior authorization requests efficiently, ensuring compliance with regulatory guidelines.
Warehouse Worker
Neiman Marcus
Irving, TX
09.2020 - 01.2021
- Operated pallet jacks to transport goods efficiently within warehouse.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment.
- Collaborated with team members to streamline order fulfillment processes, enhancing productivity.
- Monitored shipment schedules and coordinated logistics to optimize delivery timelines.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
High School Diploma -
Gateway Charter Academy High School
Dallas, TX06-2018
Skills
- Report writing
- Incident reporting
- Customer service
- Problem-solving
- Friendly, positive attitude
- Teamwork and collaboration
- Attention to detail
- Time management
- Multitasking
- Computer skills
Certification
- First Aid/CPR Certified
Languages
English
Full Professional
Timeline
Security Officer
Securitas Security Services USA
02.2025 - 02.2026
Customer Service Representative
Chime Solutions
06.2021 - 02.2025
Warehouse Worker
Neiman Marcus
09.2020 - 01.2021
High School Diploma -
Gateway Charter Academy High School