Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Cheelsea Urbina

Houston

Summary

Dedicated and customer-focused individual with experience in fast-paced service environments. Skilled in greeting guests, managing waitlists, and maintaining a welcoming atmosphere. Strong communication and multitasking abilities with a proven ability to stay organized under pressure while delivering excellent customer service.

Overview

1
1
year of professional experience
2026
2026
years of post-secondary education
1
1
Certification

Work History

Pool Desk Attendant

Houston Country Club
Houston
02.2025 - Current

  • Greet guests/members as they arrive
  • Check in guests (verify membership or collect fees)
  • Answer questions about pool rules, hours, and amenities
  • Provide towels, locker info, or rental items

đź“‹ Administrative Tasks

  • Maintain sign-in logs or reservation systems
  • Handle phone calls and inquiries
  • Process payments (day passes, rentals, etc.)
  • Keep records of attendance and incidents

Golf Member Service Attendant

Houston Country Club
Houston
02.2025 - Current
  • Greet members and guests
  • Welcome golfers upon arrival
  • Provide a friendly, professional first impression

  • Bag handling & cart setup
  • Load and unload golf bags
  • Clean and stage golf carts
  • Ensure carts are stocked (scorecards, pencils, towels, water if provided)

  • Bag drop & storage
  • Organize and store clubs in the bag room
  • Tag and track members’ equipment

  • Practice facility upkeep
  • Pick up and clean range balls
  • Refill ball dispensers
  • Keep the driving range and practice areas clean

  • Course assistance
  • Monitor pace of play
  • Provide basic directions or course info to golfers

  • Cart maintenance
  • Clean, wash, and charge carts after use
  • Report any damage or mechanical issues

  • Member support
  • Assist with tee times or direct members to the pro shop
  • Handle special requests (ice, drinks, club requests, etc.)

Fitness Front Desk Attendant

Royal Oaks Country Club
Houston
09.2025 - 11.2025
  • Greet members and guests as they enter
  • Check in members using the system or scan cards
  • Answer questions about memberships, classes, and gym policies
  • Handle complaints or concerns in a friendly, professional way

📞 Administrative Tasks

  • Answer phone calls and respond to emails
  • Schedule personal training sessions or group classes
  • Manage member accounts (sign-ups, cancellations, updates)
  • Process payments, memberships, and retail purchases

Education

Harmony Science Academy
Houston, Texas

Skills

  • Customer service
  • Time management
  • Communication skills
  • Reservation systems
  • Team collaboration
  • Payment processing
  • Multitasking proficiency

Languages

Spanish
Native/ Bilingual

Certification

  • CPR/AED

Timeline

Fitness Front Desk Attendant

Royal Oaks Country Club
09.2025 - 11.2025

Pool Desk Attendant

Houston Country Club
02.2025 - Current

Golf Member Service Attendant

Houston Country Club
02.2025 - Current

Harmony Science Academy
Cheelsea Urbina