Chekeya HOLLOMAN
Laurelton
Summary
A reliable and enthusiastic employee specializing in building customer relations. Capable of learning new tasks quickly and efficiently as well as teaching them with accuracy and being a great team player. A positive representation of the employer, maintaining a professional demeanor with excellence in communication, time management and organizational skills.
Overview
12
12
years of professional experience
Work History
Relese of Information Specialist
MRO Corporation/ North Shore University Hospital
Manhasset, NY
03.2023 - 01.2025
- Promoted patient privacy rights by educating staff members on best practices for handling sensitive information appropriately during the release process in accordance with HIPAA guidelines.
- Assist walk-in patients at the front desk with requesting medical records and radiology imaging, as well as assisting medical staff with requesting medical record uploads of patient information into the EMR database.
- Answer phone calls and respond to faxes from physician offices and hospitals requesting medical records on a priority basis.
- Log, scan, process and release medical records requests into/from EMR database.
- Responsible for handling and recording cash payments for radiology imaging requests.
Radiology Film Librarian
Radnet/ Lenox Hill Radiology
Hewlett, NY
07.2022 - 03.2023
- Ensure all necessary comparative imaging and corresponding reports are available.
- Create discs of radiology imaging on DICOM format for requesting healthcare facilities, law offices and patients.
- Respond to medical requests and answer questions from medical professionals, patients etc via phone, fax and/or email in a prompt and professional manner.
- Retrieve and release medical records in a timely and efficient as requested and/or required.
- Maintain patient confidentiality at all times according to HIPAA guidelines.
Quality Control Inspector
TAPE LLC/ Department of Homeland Security (USCIS)
New York, NY
12.2019 - 05.2022
- Collect samples of employees work and inspect to ensure production has met quality standards set by the company.
- Record inspection results by completing reports, inputting data into biweekly and monthly quality databases for supervisory review.
- Identify and document quality discrepancies for management to develop corrective resolutions.
- Participate in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Follow standard operating procedures for inspections and tests.
File Clerk
PAE/ Department of Homeland Security (USCIS)
New York, NY
10.2018 - 12.2019
- Examine, code and store incoming documents via numerically, alphabetically and/or by subject matter in paper form and electronically.
- Provide administrative support to personnel in the adjudication process of applicants for immigration and citizenship benefits.
- Retrieve requested files, charge out and forward files to the requesting department within the Department of Homeland Security with tracking information for electronic records.
- Ensure new information is added into correct files in a timely manner.
- Collaborate closely with team members to address any discrepancies or issues within the filing system, resolving them quickly and efficiently.
Document Expeditor
MedSource National
Garden City, NY
06.2018 - 09.2018
- Prepare addendum documents for review by service providers.
- Receive reports from healthcare facilities and distribute to the Quality Assurance team.
- Follow up with service providers in regard to missing documents and final repots.
- Prepare and upload report summaries in accordance to client specifications.
- Handle urgent requests from service providers, law offices and patients working diligently to resolve issues quickly without compromising quality standards.
Medical Records Scanning Specialist
Extended Home Care CHHA
New York, NY
05.2017 - 10.2017
- Responsible for protecting data from unauthorized release, alteration, loss or deletion.
- Properly coordinate record transfer and record follow up with scanning and indexing with team members.
- Assist with pulling and retrieving medical records for other indirect patient care activities such as research, quality management, utilization reviews, etc.
- Ensure all necessary health and administrative information is integrated into the electronic record system.
- Increase efficiency by automating routine tasks with software solutions.
Medical Records Clerk
Extended Home Care CHHA
New York, NY
09.2016 - 04.2017
- Set up files and maintain patient records (active and discharged).
- Maintain inventory of office forms.
- Organize storage of physical records, optimizing space utilization and accessibility.
- Assemble and maintain sufficient quantity of admission packages.
- Responsible for provision of medical records to clinical staff as requested, providing day to day assistance to clinical staff and administration.
Beauty Specialist
Urban Outfitters, Inc.
Garden City, NY
08.2015 - 08.2016
- Test new beauty products in order to enhance product knowledge.
- Create sales strategies and placement plans for new products.
- Assist floor supervisor within department by coordinating projects.
- Train team members on product knowledge to develop and execute promotional events and sales cues, attracting new customers to the store.
- Maintain a clean and organized work environment, ensuring optimal presentation of products for increased sales.
Sales Associate
Urban Outfitters, Inc.
Garden City, NY
05.2013 - 07.2015
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Boost customer satisfaction levels through exceptional customer service, addressing concerns promptly, and providing a welcoming store environment.
- Provide styling services to guests.
- Accurately process POS transactions and maintain knowledge of loss prevention and policy practices.
Education
High School Diploma -
Queens Academy High School
Jamaica, NY06-2008
Skills
- Communication (Interpersonal, Verbal and Written)
- Customer Service
- Microsoft Office (Word, PowerPoint, Excel, Outlook)
- Filing, Facsimile, Typing, Copying
- Data Entry, Documentation Review, Quality Control
- HIPAA compliance
Timeline
Relese of Information Specialist
MRO Corporation/ North Shore University Hospital
03.2023 - 01.2025
Radiology Film Librarian
Radnet/ Lenox Hill Radiology
07.2022 - 03.2023
Quality Control Inspector
TAPE LLC/ Department of Homeland Security (USCIS)
12.2019 - 05.2022
File Clerk
PAE/ Department of Homeland Security (USCIS)
10.2018 - 12.2019
Document Expeditor
MedSource National
06.2018 - 09.2018
Medical Records Scanning Specialist
Extended Home Care CHHA
05.2017 - 10.2017
Medical Records Clerk
Extended Home Care CHHA
09.2016 - 04.2017
Beauty Specialist
Urban Outfitters, Inc.
08.2015 - 08.2016
Sales Associate
Urban Outfitters, Inc.
05.2013 - 07.2015
High School Diploma -
Queens Academy High School