Chelan LaFrance
Laplace
Summary
Dynamic and results-driven professional with extensive experience at Home Depot, excelling in customer service and team leadership. Proven track record in training staff and enhancing productivity through effective problem resolution. Skilled in workplace safety and fostering positive team dynamics, consistently achieving performance goals and improving customer relations.
Overview
12
12
years of professional experience
Work History
Department Supervisor / Freight Associate
Home Depot
10.2021 - 05.2025
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Managed team of Number employees, delegated tasks and held each employee accountable for completing assignments.
- Built and designed large displays weekly to promote specific products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Shift Supervisor / Cashier
CVS Pharmacy
04.2013 - 09.2021
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
- Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
Education
High School Diploma - Accounting
East St. John High
Reserve, LA05.2002
Skills
- Customer service
- Workplace safety
- Problem resolution
- Problem-solving
- Customer relations
Timeline
Department Supervisor / Freight Associate
Home Depot
10.2021 - 05.2025
Shift Supervisor / Cashier
CVS Pharmacy
04.2013 - 09.2021
High School Diploma - Accounting
East St. John High
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