Chelan Stanford
Sebring,FL
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Demonstrates communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Shift Manager
Luihn Vantedge Partners Llc
Sebring, FL
11.2024 - Current
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Kept employees operating productively and working on task to meet business and customer needs.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
- Completed routine store inventories.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
Home Remodeling Assistant
A Women's Touch residential restoration llc
Anacortes, WA
01.2017 - Current
- Assisted in project planning and material selection for home remodeling projects.
- Evaluated project outcomes, identifying areas for process improvement to enhance future projects.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
Fulfillment Associate
Lowes Home Improvment
Sebring, FL
06.2024 - 10.2024
- Processed customer orders accurately and efficiently, ensuring timely fulfillment of products.
- Maintained inventory levels through regular stock checks and replenishment activities.
- Collaborated with team members to streamline order picking and packing procedures.
- Monitored quality control standards during order fulfillment to ensure customer satisfaction.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Resigned from employment due to necessity of major surgery.
Line Cook, Dish Washer, Prep Worker
Mad Anthonys Inc
Anacortes, WA
06.2023 - 11.2023
- Prepared and cooked menu items according to recipes and quality standards.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Followed all food safety regulations, ensuring compliance with health standards.
- Adapted quickly to changing menus and special dietary requests from customers.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Resigned from role to prioritize family after welcoming second child and relocating across the country.
Deli Clerk, Cashier, Stocker
Albertsons Grocery Store
Anacortes, WA
06.2022 - 08.2023
- Prepared and sliced deli meats and cheeses to customer specifications.
- Assisted customers with product selection and provided recommendations for meal preparation.
- Maintained cleanliness and organization of deli counter, adhering to food safety standards.
- Operated slicing machines and scales to ensure precision in portion sizes.
- Handled cash register transactions accurately while providing excellent customer service.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
Team Member
KFC Taco Bell
Anacortes, WA
09.2017 - 11.2019
- Delivered exceptional customer service in fast-paced environment.
- Operated kitchen equipment safely and efficiently during peak hours.
- Maintained cleanliness and organization of workstations, adhering to health standards.
- Collaborated with team members to optimize food preparation processes.
- Implemented time-saving techniques that improved order accuracy and service speed.
- Learned all required tasks quickly to maximize performance.
Education
No Degree -
Anacortes High School
Anacortes, WA06-2019
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Staff motivation
- Opening and closing procedures
- Energetic and enthusiastic
- Multitasking and prioritizing
- Superior work ethic
- Inventory and stocking
- Handling complaints
Timeline
Shift Manager
Luihn Vantedge Partners Llc
11.2024 - Current
Fulfillment Associate
Lowes Home Improvment
06.2024 - 10.2024
Line Cook, Dish Washer, Prep Worker
Mad Anthonys Inc
06.2023 - 11.2023
Deli Clerk, Cashier, Stocker
Albertsons Grocery Store
06.2022 - 08.2023
Team Member
KFC Taco Bell
09.2017 - 11.2019
Home Remodeling Assistant
A Women's Touch residential restoration llc
01.2017 - Current
No Degree -
Anacortes High School