Motivated professional with a strong work ethic and adaptability. Proven ability to master new skills quickly and work effectively without supervision. Exceptional interpersonal skills enhance collaboration and communication in team environments.
Overview
4
4
years of professional experience
Work History
Office Sales Representative
Fenix Consulting Group
Orange, California
02.2025 - Current
Managed customer communications via call, emails to ensure satisfaction.
Provided exceptional customer service, addressing inquiries related to Spectrum products.
Assisted customers with payment processing and account management tasks.
Handled billing inquiries and technical support requests.
Facilitated sales by promoting services and resolving customer queries.
Streamlined processes for handling customer issues to enhance service delivery.
Maintained accurate records of customer interactions for improved service tracking.
Cashier
Casa Colina Hospital and Centers for Healthcare
Pomona, California
05.2022 - 12.2024
Managed monetary transactions while maintaining accuracy and security.
Assisted patients with inquiries and needs, ensuring timely support and satisfaction.
Facilitated patient and visitor communication, improving overall service experience.
Conducted patient verification to ensure accurate record-keeping.