Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Chellenne Palacios

Pomona,CA

Summary

Motivated professional with a strong work ethic and adaptability. Proven ability to master new skills quickly and work effectively without supervision. Exceptional interpersonal skills enhance collaboration and communication in team environments.

Overview

4
4
years of professional experience

Work History

Office Sales Representative

Fenix Consulting Group
Orange, California
02.2025 - Current
  • Managed customer communications via call, emails to ensure satisfaction.
  • Provided exceptional customer service, addressing inquiries related to Spectrum products.
  • Assisted customers with payment processing and account management tasks.
  • Handled billing inquiries and technical support requests.
  • Facilitated sales by promoting services and resolving customer queries.
  • Streamlined processes for handling customer issues to enhance service delivery.
  • Maintained accurate records of customer interactions for improved service tracking.

Cashier

Casa Colina Hospital and Centers for Healthcare
Pomona, California
05.2022 - 12.2024
  • Managed monetary transactions while maintaining accuracy and security.
  • Assisted patients with inquiries and needs, ensuring timely support and satisfaction.
  • Facilitated patient and visitor communication, improving overall service experience.
  • Conducted patient verification to ensure accurate record-keeping.

Education

High School Diploma -

High Desert Premier Academy/homeschool
Apple Valley, CA
05-2023

Some College (No Degree) - Dental Assisting

UEI College
Ontario, CA
06-2026

Skills

  • Sales techniques
  • Communication proficiency
  • Organizational abilities
  • Service-oriented mindset
  • People skills

Languages

Spanish
Professional
English
Professional

Timeline

Office Sales Representative

Fenix Consulting Group
02.2025 - Current

Cashier

Casa Colina Hospital and Centers for Healthcare
05.2022 - 12.2024

High School Diploma -

High Desert Premier Academy/homeschool

Some College (No Degree) - Dental Assisting

UEI College
Chellenne Palacios