Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelo Curtis

Davenport,FL

Summary

Recent UCF graduate with a bachelor’s degree in Entertainment Management and pursuing a management career in theme parks

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

Guest Service Host

Orlando Informer
Orlando, Florida
12.2022 - Current
  • Checked in event guests and assisted with crowd control
  • Roamed Universal Parks insuring quality control
  • Assisted guests with inquiries and provided information on park attractions at hospitality table
  • Greeted guests warmly, creating a welcoming atmosphere.

Attractions Attendant

Universal Orlando Resorts
Orlando, FL
03.2021 - Current
  • Commissioned and opened new attraction
  • Conducted facility tours immersing guests before riding
  • Prioritized safety through metal detection, height checks, and specific operating procedures
  • Trained new staff on operational procedures and guest service standards.

Entertainment Performer

Legoland Florida Resort
Winter Haven, Florida
07.2023 - 03.2025
  • Performed shows as a dancer and character performer
  • Interacted with guests, enhancing their experience through character engagement.
  • Maintained integrity and safety of characters as an entertainment escort

Attractions and Merchandise Host

Walt Disney World Resort
Orlando, FL
01.2019 - 10.2021
  • Safely and efficiently operated attractions while creating “magical moments” for guests
  • Maintained a clean, organized, and inviting store environment for guests
  • Assisted guests with questions and recommendations

Education

Bachelor of Science - Entertainment Management

University of Central Florida
Orlando, FL
08.2021 - 12.2024

Skills

  • Guest Service
  • Staff Training
  • Communication
  • Problem-Solving
  • Microsoft Office
  • Organization
  • Time Management

Timeline

Entertainment Performer

Legoland Florida Resort
07.2023 - 03.2025

Guest Service Host

Orlando Informer
12.2022 - Current

Bachelor of Science - Entertainment Management

University of Central Florida
08.2021 - 12.2024

Attractions Attendant

Universal Orlando Resorts
03.2021 - Current

Attractions and Merchandise Host

Walt Disney World Resort
01.2019 - 10.2021

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