Robert Miller
Cambria,CA
Summary
Highly communicative Customer Service Representative with more than 9 years of expertise as front desk for high-end hotel chain.
Team player provides exceptional guest service.
Background in industry positions at Stylish Hotels where client satisfaction is of utmost importance.
Overview
13
13
years of professional experience
Work History
Guest Service Host
Blacks Hatchery And Turkey Farms Inc.
03.2014 - 06.2023
Interact with guests through check-ins and follow-ups, suggesting local activities and making reservations or adjustments by phone or email. Manager Karen Fyfe. (805) 927 8605
Landscape Designer
Dan Herrington Design
05.2010 - 09.2013
- Consulted with customers and analyzed locations to develop concepts.
- Destruction and cleaning of old layout.
- Rebuilding backyard patio for guests.
- Use of Adobe, Mosaic and Italian ovens to fulfill guests' requests.
Education
High School Diploma -
William S. Hart High School
Newhall, CASkills
- Guest Accommodations
- Phone Inquiries
- Group Reservations
- Greeting and Escorting Guests
- Reservation Planning
- Hospitality Service
- Customer Engagement
- Interactive Communication Skills
Timeline
Guest Service Host
Blacks Hatchery And Turkey Farms Inc.
03.2014 - 06.2023
Landscape Designer
Dan Herrington Design
05.2010 - 09.2013
High School Diploma -
William S. Hart High School
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