Cheloy Donovan
Lancaster,NY
Summary
Dynamic server and bartender at Danny's Restaurant Inc., recognized for exceptional customer service and strong work ethic. Cultivated lasting relationships with guests, enhancing satisfaction and loyalty. Proficient in cash handling and menu memorization, while effectively collaborating with team members to ensure seamless operations during peak hours.
Overview
9
9
years of professional experience
Work History
Server/Bartender
Danny's Restaurant Inc.
Cheektowaga, NY
06.2016 - Current
- Demonstrated multitasking skills by managing numerous tables without compromising service quality.
- Promptly served food and beverages while focusing on individual customer needs.
- Utilized POS system for effective order management and billing processes.
- Worked collaboratively with team members to optimize workflow during peak hours.
- Resolved customer complaints professionally, reinforcing positive relationships.
- Assisted in training new hires on key operational standards.
- Built strong rapport with regular customers through personalized attention.
- Conducted accurate cash handling, supporting daily financial reconciliation.
Education
High School Diploma -
Maryvale Highschool
Cheektowaga, NYSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Menu memorization
- Team collaboration
Timeline
Server/Bartender
Danny's Restaurant Inc.
06.2016 - Current
High School Diploma -
Maryvale Highschool