Chelse Leonard
Richmond,IN
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
11
11
years of professional experience
Work History
Sales Manager
Hotel Equities
09.2021 - Current
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Awarded "Ninja Sales Award" for Q1 of 2023
- Maintained consistent STAR report growth
- Established and cultivated solid business relationships with new or existing customers.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
State Parole Officer
Indiana Department Of Corrections
08.2012 - 07.2023
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
- Developed case reports detailing inmate history and likelihood of committing another crime.
- Arranged substance abuse rehabilitation for offenders.
- Performed routine home inspections and drug tests for offenders on parole.
- Provided court testimony to support court decisions.
- Monitored inmates' progress using questionnaires and psychological testing.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Conducted pre-sentence investigations by doing in-depth research and compiling police reports.
- Conducted preliminary interviews for U.S. Parole Commission.
- Served as court liaison by attending court hearings and presenting reports and recommendations.
Education
Master of Science - Criminal Justice
University of Cincinnati
Cincinnati, OH05.2014
Bachelor of Science - Criminal Justice
Wright State University
3640 Colonel Glenn Highway Dayton, Ohio05.2012
High School Diploma -
Richmond High School
Richmond, IN06.2007
Skills
- Direct Sales
- Market and Competitive Analysis
- Display Creation
- Selling Techniques
- Motivational Leadership
- Sales Strategy Development
- Goals and Performance
- Outbound Calls
- Strategic Business Initiatives
- Reservation Setting
- Market Research
- Property Information
- Team Collaboration
- Sales Territory Growth
Timeline
Sales Manager
Hotel Equities
09.2021 - Current
State Parole Officer
Indiana Department Of Corrections
08.2012 - 07.2023
Master of Science - Criminal Justice
University of Cincinnati
Bachelor of Science - Criminal Justice
Wright State University
High School Diploma -
Richmond High School
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