Chelsea Allen

Manager

Responsible for overall store operations:

• Opening the store
• Team member hiring and placement
• Supervising up to 25 employees per shift
• Coaching and training front of house staff

Front of House Director

• Coaching and training Managers and team leaders
• Enforcing rules and guidelines
• Fielding guest complaints and concerns
• Helping drive sales and growth

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.