Chelsea Badertscher
Wixom
Summary
Friendly and highly organized healthcare professional with 5+ years of front desk, scheduling, and patient coordination experience. Known for creating a warm, welcoming environment and keeping busy offices running smoothly. Skilled in appointment scheduling, insurance verification, and patient communication. Excited to bring positive energy and strong people skills to a growing dental team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Behavior Technician
Ivy Rehab for Kids
Hartland
11.2025 - Current
- Built strong relationships with patients and families through daily interaction
- Maintained detailed documentation and stayed highly organized in a fast-paced setting
- Created a positive and supportive environment for children
- Implemented individualized behavior plans for children with developmental challenges.
Catering Assistant / Service Floor Captain
Halifax River Yacht Club
Daytona Beach
03.2023 - 11.2025
- Delivered high-level customer service in fast-paced environments
- Led team members and ensured positive guest experiences
- Managed multiple responsibilities while maintaining attention to detail
- Set up dining areas for special occasions and regular service.
- Assisted in setting up and breaking down catering events.
- Provided excellent customer service to enhance guest experiences at the club.
Server/Bartender
Hidden Treasure Rum Bar & Grill On Ponce Inlet
Ponce Inlet
03.2021 - 02.2023
- Provided excellent customer service in a fast-paced bar and grill environment.
- Managed food and drink orders accurately for diverse clientele.
- Handled cash transactions and processed payments efficiently.
- Assisted in training new servers on menu items and procedures.
Behavior Technician
Oxford Recovery Center
Brighton
03.2020 - 09.2021
- Implemented individualized behavior plans for children with developmental challenges.
- Assisted therapists during sessions to reinforce therapeutic techniques and strategies.
- Recorded daily progress notes on client behavior and responses to interventions.
- Maintained a safe and supportive environment for children during therapy sessions.
- Communicated effectively with parents regarding child progress and behavioral strategies.
Intake Coordinator
Interim Healthcare - Briarwood Home Healthcare
Novi
04.2018 - 01.2019
- Managed patient intake, scheduling, and coordination of services
- Verified insurance and maintained accurate patient records
- Handled phones and ensured smooth communication between patients and staff
Rehab Technician / Patient Service Specialist
ATI Physical Therapy
Novi
08.2015 - 04.2018
- Scheduled appointments and managed daily front desk operations
- Greeted patients warmly and created a welcoming environment
- Verified insurance and collected patient information efficiently
- Supported patients with mobility exercises and therapeutic activities under supervision.
- Maintained cleanliness and organization of clinic facilities and therapeutic tools.
- Documented patient progress and treatment responses in electronic health records.
Education
General Educational Development -
Skills
- Patient Greeting & Front Desk Coordination
- Appointment Scheduling & Calendar Management
- Insurance Verification & Patient Intake
- High-Volume Phone Handling
- Customer Service & Relationship Building
- Attention to Detail & Organization
Certification
- CPR Certification - American Heart Association - 2026
Timeline
Behavior Technician
Ivy Rehab for Kids
11.2025 - Current
Catering Assistant / Service Floor Captain
Halifax River Yacht Club
03.2023 - 11.2025
Server/Bartender
Hidden Treasure Rum Bar & Grill On Ponce Inlet
03.2021 - 02.2023
Behavior Technician
Oxford Recovery Center
03.2020 - 09.2021
Intake Coordinator
Interim Healthcare - Briarwood Home Healthcare
04.2018 - 01.2019
Rehab Technician / Patient Service Specialist
ATI Physical Therapy
08.2015 - 04.2018