Chelsea Bessette
Jacksonville,FL
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Starbucks
07.2022 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Established team priorities, maintained schedules and monitored performance.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Specialty Sales Team Member
Target
06.2019 - 07.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Conducted comprehensive product presentations, resulting in higher customer satisfaction and increased sales.
- Established a solid client base for repeat business through excellent customer service skills.
- Tracked stock using company inventory management software.
- Prepared merchandise for sales floor by pricing or tagging.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Sales Floor Associate
Burlington
10.2018 - 07.2019
- Created personalized shopping experiences for clients through attentive service during one-on-one consultations.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Bartender
AMC Theatres
01.2018 - 02.2019
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
High School Diploma -
Bethel Holiness Academy
Jacksonville, FL05-2015
Skills
- Staff Management
- Conflict Resolution
- Money Handling
- Customer Relations
Certification
Manager Food Handler Certification. Valid 06/2024-06/2029
Timeline
Assistant Manager
Starbucks
07.2022 - Current
Specialty Sales Team Member
Target
06.2019 - 07.2022
Sales Floor Associate
Burlington
10.2018 - 07.2019
Bartender
AMC Theatres
01.2018 - 02.2019
High School Diploma -
Bethel Holiness Academy
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