Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Chelsea Bollinger

Jacksonville

Summary

Dynamic Medical Assistant with comprehensive expertise in patient care and EHR management. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Overview

3
3
years of professional experience

Work History

Medical Assistant – Internship

Luis Anez, MD – General Practice
Jacksonville
01.2023 - 01.2024
  • - Assisted in direct patient care including vitals, intake, and charting
  • - Shadowed physician during exams and administered basic procedures
  • - Managed follow-ups, appointment prep, and EHR documentation
  • - Maintained exam room cleanliness and compliance with HIPAA/OSHA

Administrative Assistant (while attending school)

Beaver Home Services
Jacksonville
01.2022 - 01.2023
  • - Provided front desk support, scheduling, and filing
  • - Communicated with vendors and clients professionally
  • - Assisted with invoicing, supply orders, and daily office operations

Office Secretary

Zabatt Power Systems
Jacksonville
01.2021 - 01.2022
  • - Handled phone/email communication and data entry
  • - Supported admin coordination across departments
  • - Delivered high-level customer support and maintained records

Medical Assistant

Jacksonville University
Jacksonville
01.2024
  • - Performed vital signs, assisted with exams, and sterilized equipment
  • - Supported emergency and minor procedure care
  • - Maintained compliance with HIPAA, OSHA, and infection protocols
  • - Documented patient histories and prepped rooms

Dental Assistant

Aspen Dental
Jacksonville
01.2021
  • - Assisted with x-rays, procedures, and patient prep
  • - Maintained clinical sterilization, dental charting, and patient flow
  • - Supported dentists with tools, suctioning, and post-op instructions

Education

Medical Assistant Graduate -

Florida Career College
01.2023

Associate in Arts -

Florida State College at Jacksonville
01.2019

High School Diploma -

Florida Virtual School
01.2015

Skills

  • Electronic Health Records (EHR)
  • HIPAA & OSHA Compliance
  • Vital Signs & Charting
  • Scheduling & Phone Systems
  • Office Administration
  • QuickBooks, Microsoft Office
  • Sterilization & Infection Control
  • Customer Service & Communication
  • Time Management & Multi-tasking
  • Vital sign assessment
  • Electronic health records
  • Infection control protocols
  • Patient intake procedures
  • Medical charting accuracy
  • Customer relationship management

Accomplishments

  • Academic Honor Roll – Florida State College at JacksonvilleRecognized for maintaining a GPA above 3.5 during all semesters of enrollment
  • Perfect Attendance Award – Florida Career CollegeAcknowledged for exceptional commitment and attendance throughout Medical Assistant program
  • Clinical Excellence Certificate – Florida Career CollegeAwarded for superior performance and professionalism during clinical rotations and patient care labs
  • Leadership in Healthcare Training – Florida Career CollegeRecognized for demonstrating initiative and leadership qualities in team-based clinical scenarios
  • Top Graduate Recognition – Florida Career College, Class of 2023Selected by faculty for academic achievement, work ethic, and performance in patient care simulations

Timeline

Medical Assistant

Jacksonville University
01.2024

Medical Assistant – Internship

Luis Anez, MD – General Practice
01.2023 - 01.2024

Administrative Assistant (while attending school)

Beaver Home Services
01.2022 - 01.2023

Office Secretary

Zabatt Power Systems
01.2021 - 01.2022

Dental Assistant

Aspen Dental
01.2021

Medical Assistant Graduate -

Florida Career College

Associate in Arts -

Florida State College at Jacksonville

High School Diploma -

Florida Virtual School