CHELSEA BRADLEY
Oakland,CA
Summary
Dynamic and visionary operations executive with a proven track record of scaling multi-site healthcare organizations and optimizing performance through strategic systems, culture, and innovation. Expertise in driving organizational transformation, building high-performing teams, and fostering operational excellence positions organizations for success in a competitive landscape. Renowned for aligning financial performance, regulatory compliance, and patient experience to achieve sustainable growth and long-term impact. Committed to leveraging industry insights and best practices to elevate operational standards and enhance overall organizational effectiveness.
Overview
8
8
years of professional experience
Work History
Director of Operations
Marin Regenerative Health
02.2025 - Current
- Lead all operational, compliance, and administrative functions for a regenerative medicine practice focused on advanced patient care and precision therapy.
- Provide legal, compliance, and regulatory oversight, ensuring clinic permits, staff certifications, and adherence to healthcare service regulations (peptide therapy standards, OSHA, HIPAA).
- Design and execute scalable operational systems and SOPs that improve efficiency and accountability across departments.
- Direct payroll operations and fiscal controls, ensuring confidentiality, timeliness, and alignment with financial objectives.
- Manage vendor contracts, service agreements, and resource procurement to support clinical and operational excellence.
- Oversee quality assurance initiatives and compliance audits to maintain patient safety and service integrity.
- Drive EHR optimization, documentation standards, and training to ensure operational and data accuracy.
- Lead business development and partnership growth strategies to expand market presence and service offerings.
- Champion patient-centered process improvements that elevate experience, engagement, and satisfaction.
Director of Practice Development
Tiburon Family Dental
12.2023 - 01.2025
- Directed multi-location practice operations, optimizing efficiency, revenue growth, and compliance across sites.
- Developed strategic initiatives to standardize workflows, elevate patient satisfaction, and enhance profitability.
- Partnered with executive leadership on operational planning, budgeting, and performance improvement.
- Mentored and developed managers to foster a culture of accountability and continuous improvement.
- Improved revenue recovery and cash flow through billing reconciliation and cross-department collaboration.
Regional Director of Operations
MB2 Dental
11.2020 - 11.2023
- Managed regional P&L performance across 8+ dental offices within a national DSO network, delivering consistent double-digit revenue growth.
- Implemented scalable SOPs, financial reporting systems, and compliance frameworks across locations.
- Spearheaded leadership development programs and succession planning to strengthen management capability.
- Collaborated with executive teams on forecasting, budget management, and KPI analytics to inform strategic decisions.
- Negotiated multimillion-dollar vendor contracts, optimizing operational costs and resource allocation.
Operations Manager
Heartland Dental
07.2017 - 05.2020
- Directed daily operations across multiple practices, overseeing budgets, staffing, and compliance.
- Achieved a 15% cost reduction through workflow optimization and process improvement initiatives.
- Supported expansion efforts by streamlining administrative systems and integrating technology tools.
- Developed accurate forecasts and performance dashboards for executive leadership.
Education
MBA -
Marylhurst University
Marylhurst, ORB.A. - Project Management
University of the District of Columbia
Washington, DCA.S. - Business Administration & Management
Colorado Technical University
Colorado Springs, COSkills
- Organizational Strategy & Scaling Expertise in designing and leading multi-site operational growth
- Change Management & Leadership Development Skilled in building empowered, results-driven teams and guiding organizational transformation
- Financial & P&L Oversight, Strong command of budgeting, forecasting, and performance analytics
- Compliance & Regulatory Affairs Deep understanding of healthcare law, OSHA, HIPAA, and medical service regulations
- Process Optimization & Technology Integration Experienced in operational automation and EHR optimization
- Strategic Partnerships & Business Development Proven success in identifying growth opportunities and fostering collaboration
- Patient & Client Experience Excellence Commitment to service quality, engagement, and loyalty
- Corporate Governance & Risk Mitigation Ensuring sustainability, compliance, and strategic resilience
Timeline
Director of Operations
Marin Regenerative Health
02.2025 - Current
Director of Practice Development
Tiburon Family Dental
12.2023 - 01.2025
Regional Director of Operations
MB2 Dental
11.2020 - 11.2023
Operations Manager
Heartland Dental
07.2017 - 05.2020
B.A. - Project Management
University of the District of Columbia
A.S. - Business Administration & Management
Colorado Technical University
MBA -
Marylhurst University