Chelsea Bravo
H&M
The Bronx,NY
5
years of professional experience
Results-driven sales advisor with a strong background in customer service and objection handling. Committed to enhancing customer satisfaction and driving sales through effective communication and teamwork.
Work History
Sales Advisor
3 Years 7 Months- Delivered exceptional customer service to enhance shopping experience and drive sales.
- Assisted customers in product selection, providing tailored recommendations based on individual needs.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty.
- Maintained store presentation standards through effective merchandising and inventory management.
- Trained new staff on sales techniques and store policies to improve team performance.
- Collaborated with team members to ensure seamless operations during peak hours.
- Analyzed sales data to identify trends, informing inventory decisions and promotional strategies.
Sales Associate
1 Year 5 Months- Assisted customers with product selection and provided recommendations based on individual needs
- Operated cash register, processed transactions accurately, and managed customer payments efficiently
- Maintained inventory levels by restocking shelves and organizing displays to enhance product visibility
- Collaborated with team members to ensure a clean and welcoming store environment for customers
- Participated in training new staff on operational procedures and customer service best practices
- Sorted and organized packages using warehouse management system for optimal space utilization.
- Assisted in inventory control by conducting regular stock checks and reporting discrepancies.
Education
Associate of Science - Business Administration And Management
Skills
Sales experience
Sales training
Objection handling
Market trends
Building rapport
Sales forecasting
Customer service experience
Bilingual in English and Spanish
Timeline
Sales Advisor
H&M
03.2023 - CurrentRead More
Sales Associate
Walgreens
08.2021 - 01.2023Read More
Hostos Community College
Associate of Science from Business Administration And Management
Read More