Chelsea Burr
Salelytics
Longwood,USA
21
years of professional experience
Achieves project milestones through diligent work and commitment to learning. Adapts quickly to various roles within project teams, enhancing overall performance. Helps facilitate effective teamwork and independent contributions to drive project success.
Work History
Medicare Customer Service Representative
3 Months- Seasonal Medicare Sales & Customer Service Representative. Responsible for inbound and outbound calls from/to clients regarding their Anthem and Subsidiary Medicare plans. Outbound calls to survey and provide information to customers. Inbound calls to provide customer service and sales to current and potential clients. Used Outlook, Microsoft Suite, Teams, Anthem websites, and Citrix to complete daily tasks.
Life Insurance Agent
1 Year 8 Months- Sales and customer service for life insurance, using active life and health insurance license. Licensed in FL, SC, OK and MA.
Referral Assistant
6 Months- Referral assistant making and taking calls from parties involved in vehicle accidents. Noting all pertinent information regarding details of accidents. Connecting parties to personal injury law firms.
Nanny
1 Year- Nanny to three boys, starting ages 6 months, 9 years, and 11 years old. Role included primary daily care of infant child, and after school care of older children. Responsible for some cleaning and cooking, as well as care of all children if elder boys were not in school.
Legal Secretary
8 Months- Legal secretary a legal firm, supporting one paralegal and three staff attorneys. Role included accounts payable and accounts receivable, communications with clients via email and phone, communicating with other attorneys from opposing or cooperating firms, assisting in drafting legal filings, filing legal documents with county clerks of court.
Catastrophe Claims Adjuster
5 Years 10 Months- Inside and Outside Catastrophe Claims Adjuster. Inside adjuster responsibilities included reviewing supplemental claims requests from public adjusters and contractors, issuing supplemental payments where applicable, reviewing final invoices for depreciation payments and issuing appropriate depreciation payments, answering and responding to customers and contractors phone and email inquiries, answering escalation phone lines, etc. Outside adjuster responsibilities included deploying to other states for catastrophe response in the event of severe weather damages, scheduling inspections of customer homes to respond to damage claims, inspecting damages to insured properties, reviewing customer policies to determine covered damages, writing estimates to repair insured properties, issuing payments to insured based on damages sustained due to a covered cause of loss as outlined by the policy. Additionally, participating in special projects assigned to team to assist in other departments of company such as Automobile Insurance Claims.
Child Care Worker
9 Months- Childcare provider in infant, toddler, pre-k, and kindergarten/after school care rooms. Responsibilities included drafting lesson plans, providing care to children according to age group requirements, preparing snacks for appropriate age groups, writing observations of children to adhere to state guidelines.
Office Assistant
3 Years- Office assistant at company which provided response to asbestos abatement, mold remediation, and restoration projects. Job responsibilities included accounts receivable and accounts payable, maintaining employee files, assisting office manager in daily job requirements, assisting between two and five project managers, and location manager, assisting with time cards and per diem requests.
Education
Bachelor of Science - Elementary Education
Skills
Can perform insurance verification
having 6+ years of experience.
Assisted in developing and maintaining client relationships.
Supported insurance adjusting processes effectively.
Facilitated client communication to enhance service delivery.
Handled property and casualty insurance inquiries.
Aided in personal and business insurance adjusting tasks.
Demonstrated technical proficiency in relevant systems.
Utilized Microsoft Office tools for various tasks.
Contributed to insurance sales efforts.
Provided excellent customer service to clients.
Managed personal and business insurance adjustments.
Delivered insurance policy presentations to clients.
Oversaw client account management activities.
Timeline
Medicare Customer Service Representative
Salelytics
09.2025 - 12.2025Read More
Life Insurance Agent
Transamerica
01.2024 - 09.2025Read More
Referral Assistant
Accident Reports Online
06.2023 - 12.2023Read More
Nanny
Personal residence (In Home)
06.2018 - 06.2019Read More
Legal Secretary
Salfi Law Firm
01.2016 - 09.2016Read More
Catastrophe Claims Adjuster
Travelers
10.2009 - 08.2015Read More
Child Care Worker
APPLE TREE CHILDREN'S CENTER
01.2009 - 10.2009Read More
Office Assistant
Project Development Group
01.2005 - 01.2008Read More
University of South Florida-Main Campus
Bachelor of Science from Elementary Education
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