CHELSEA BUTTS
Simpsonville,SC
Summary
Dynamic professional with a proven track record at David Butts Flooring, excelling in project management and client communication. Recognized for enhancing customer satisfaction and streamlining operations, I leverage strong problem-solving abilities and data analysis skills to drive efficiency and achieve outstanding results in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Installation Coordinator
David Butts Flooring
Simpsonville, SC
08.2024 - Current
- Achieved highest performance scores during temporary coordination role.
- Maintained detailed records of installations for accurate trend analysis and reporting.
- Streamlined client-technician communication by implementing a centralized information system.
- Reduced project completion times through efficient scheduling and timely materials delivery.
- Enhanced customer satisfaction via prompt issue resolution and clear communication.
- Collaborated with sales representatives and other departments to ensure seamless installations.
- Conducted pre-installation meetings to align plans and schedules with stakeholders.
- Identified challenges and implemented solutions to meet delivery schedules without disruptions.
SAP Administrator
Canon Business Process Services
Greenville, SC
08.2024 - Current
- Participated in workshops conducted by SAP consultants for identifying potential improvements in the existing systems.
- Operated forklift in a safe manner to move large shipments within the facility.
- Supported other warehouse personnel in completing tasks efficiently.
- Adhered strictly to company policies concerning the use of protective gear while on duty.
- Collaborated with team members to meet daily production goals.
- Maintained accurate inventory records of all received items.
- Managed work area cleanliness by following company guidelines for organization.
- Monitored stock levels and placed orders when necessary to replenish supplies.
- Investigated discrepancies between inventory records and actual stock on hand.
- Organized warehouse shelves, racks, and bins for proper storage of materials.
- Maintained inventory records, including tracking incoming and outgoing shipments.
- Operated forklifts, pallet jacks, and other material handling equipment.
- Provided support in organizing special projects involving large quantities of merchandise.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Tracked shipment information using computerized systems such as SAP or Oracle software applications.
- Received and distributed incoming materials to designated areas.
- Identified opportunities for process improvement in order to increase efficiency.
- Assisted with physical inventories as needed by counting parts accurately and quickly.
- Collaborated with supervisors to develop efficient methods for storing goods.
- Inspected materials for any damages or defects upon receipt.
- Organized warehouse inventory according to warehouse plan.
- Logged unit quantities and entered data into inventory database.
- Observed inventory allocation to maintain material needs and production deadlines.
- Utilized forklift to move inventory items.
- Worked with internal departments to locate missing packages and remedy incorrect deliveries.
- Operated lift equipment to safely move stock in and out of high bay areas and around premises.
- Protected company inventory by maintaining and organizing storage areas.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Used scanners to track parcel information, condition or receipt.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Packed boxes and stock using organizational guidelines.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Used digital database to keep records of units and stock moved.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Childcare Director
Burn Boot Camp
Simpsonville, SC
01.2019 - Current
- Obtain staff training programs for effective team collaboration and increased service excellence.
- Established strong relationships with parents through open communication and regular updates on child progress.
- Mentored team members to foster professional growth and enhance overall staff performance.
- Analyzed enrollment data to identify trends, optimize staffing levels, and inform future program development.
- Improved parent satisfaction rates by addressing concerns promptly and implementing feedback-driven improvements.
- Created an inclusive environment that respected diversity in culture, language, ability level, and learning style.
- Engaged with parents and families to build positive relationships for children to thrive.
- Managed program paperwork and child records to comply with state requirements.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
Manager
Marble Slab/Great American Cookies
Simpsonville, SC
08.2022 - 08.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Quality control customer service procurement, ordering items needed in a timely manner to keep production moving smoothly.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Direct bank deposits, profit margins, deposit boxes.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Small Business Owner
LuLaRoe
Simpsonville, SC
01.2016 - 01.2018
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Implemented innovative inventory management practices to minimize stockouts and reduce overhead costs.
- Optimized operational efficiency by streamlining processes and implementing time-saving technologies.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Education
GED -
Bluegrass Community And Technical College
Lexington, KY03-2007
Skills
- Project management
- Scheduling and coordination
- Data analysis
- Inventory control
- Client communication
- Customer service
- Team collaboration
- Problem solving
- Process improvement
- Performance reporting
- Quality assurance
- Conflict resolution
- Time management
- Technical documentation
- Resource allocation
- Workload management
- Material procurement and ordering
- Field support
- Professional demeanor and professionalism
- Adaptability and flexibility
- Personnel management
- Organizational skills
Timeline
Installation Coordinator
David Butts Flooring
08.2024 - Current
SAP Administrator
Canon Business Process Services
08.2024 - Current
Manager
Marble Slab/Great American Cookies
08.2022 - 08.2023
Childcare Director
Burn Boot Camp
01.2019 - Current
Small Business Owner
LuLaRoe
01.2016 - 01.2018
GED -
Bluegrass Community And Technical College