Chelsea Caylor
Slocomb,AL
Summary
Proven track record in enhancing office efficiency and customer satisfaction, notably at Infinity Accounting & Beyond, LLC. Skilled in data entry and file organization, coupled with a positive attitude and exceptional time management abilities. Excelled in roles requiring the ability to handle sensitive information and resolve customer issues promptly, demonstrating a dedicated and resourceful approach to achieving results.
Overview
15
15
years of professional experience
Work History
Office Assistant
Infinity Accounting & Beyond, LLC
03.2023 - 08.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Input data into spreadsheets and databases.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Childcare Teacher
Boomers Kids Club
02.2017 - 07.2019
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
- Engaged with children on individual basis to build positive relationships and promote learning.
Childcare Teacher
BKC
05.2014 - 06.2015
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
- Supported diverse student needs through differentiated instruction strategies, ensuring academic success for all learners.
- Organized small groups of children while transitioning to and from outdoor play.
Office Worker
Mabra Family Chiropractic
06.2012 - 05.2014
- Completed clerical tasks such as filing, copying, and distributing mail.
- Increased office efficiency by organizing and maintaining a well-structured filing system.
- Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
- Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
- Offered superior guest relations by greeting and guiding visitors to appointments and staff members.
Third Key Manager
Dollar General
09.2009 - 04.2011
- Counted registers and cleaned and secured shop at end of shift.
- Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
- Oversaw inventory audits to verify accuracy of stock levels and identify discrepancies for timely resolution.
- Handled escalated customer issues, resolving problems quickly while maintaining professionalism.
Education
Enterprise Community College
Enterprise, AL03-2011
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- File Organization
- Organizing and Categorizing
- Verbal Communication
- Dedicated Team Player
- Resourceful
- Mail handling
- Office Management
Timeline
Office Assistant
Infinity Accounting & Beyond, LLC
03.2023 - 08.2024
Childcare Teacher
Boomers Kids Club
02.2017 - 07.2019
Childcare Teacher
BKC
05.2014 - 06.2015
Office Worker
Mabra Family Chiropractic
06.2012 - 05.2014
Third Key Manager
Dollar General
09.2009 - 04.2011
Enterprise Community College
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