Detail-oriented administrative and operations professional with over 9 years of experience in payroll processing, onboarding, and data management. Expertise in managing confidential records and providing accounting support. Proven ability to enhance operational efficiency and maintain accuracy in remote environments while fostering a positive workplace culture.
Work History
Chief Executive Officer | Human Resources Director | Payroll & Administrative Operations
7 Years 4 Months
BUILD WNY LLC | 04.2019 - Current
Direct payroll, HR, financial, administrative, and daily operations for a high-volume construction company.
Managed hiring, onboarding, personnel records, employee relations, training, policies, and confidential HR documentation to support workforce development.
Oversaw AP/AR, invoicing, reconciliations, expenses, reporting, schedules, contracts, CRM records, clients, vendors, and staff priorities to ensure operational efficiency.
Owner | Administrative & Operations Manager
1 Year 10 Months
VIBE IN THE HOLLOW LLC | 01.2024 - 11.2025
Coordinated staffing, scheduling, payroll, hiring, onboarding, training, inventory management, vendor relations, and daily administration to ensure smooth operations.
Maintained and organized sales, expense, employee, and operational records; managed data entry, reporting, procedures, correspondence, and team communications for effective information flow.
Account Executive | Human Resources Director | Payroll Manager | Accounting Specialist
4 Years 10 Months
R TECH SOLUTIONS | 03.2019 - 01.2024
Led HR administration, payroll, onboarding, and employee documentation to streamline processes and ensure compliance with regulations.
Processed timekeeping, deductions, and adjustments while maintaining accurate reporting and reconciliations for timely invoicing and payment tracking.
Processed timekeeping, deductions, adjustments, reporting, reconciliations, invoicing, payment tracking, and accounting records.
Managed client accounts and CRM records, ensuring accurate reports and timely follow-ups to enhance client satisfaction.
Medical Insurance Pre-Authorization Specialist
2 Years
BLUEBIRD MOBILITY | 03.2017 - 03.2019
Completed patient pre-authorizations with medical insurance carriers, ensuring compliance with coverage and documentation requirements.
Coordinated communications among patients, providers, and insurers; tracked authorization status and safeguarded confidential medical information.
Managed authorization process for mobility equipment, ensuring compliance with insurance guidelines.
Analyzed patient eligibility and benefits to streamline approval workflows.
Collaborated with healthcare providers to gather necessary documentation for authorizations.
Education
- Business Administration Coursework
NIAGARA COUNTY COMMUNITY COLLEGE | Sanborn, New York
Cosmetology License - Cosmetology
Leon's Studio One | Williamsville, NY
Skills
Payroll & Reconciliation
Human Resources Administration
Hiring & Onboarding
Records compliance
Financial Operations
Healthcare Administration
Program management
Operations management
Project oversight
Financial management
Business operations
Process improvements
Business development
Executive management
Risk management
Strategic development
TECHNOLOGY
QuickBooks & ADP
Microsoft Excel & Word
Google Workspace
Payroll Software
CRM Platforms & Slack
Timeline
Owner | Administrative & Operations Manager
VIBE IN THE HOLLOW LLC
01.2024 - 11.2025Read More
Chief Executive Officer | Human Resources Director | Payroll & Administrative Operations
BUILD WNY LLC
04.2019 - CurrentRead More
Account Executive | Human Resources Director | Payroll Manager | Accounting Specialist
Business Office Director / Human Resources/Assistant Payroll Manager at Linda Manor Extended Care FacilityBusiness Office Director / Human Resources/Assistant Payroll Manager at Linda Manor Extended Care Facility
Area Director of Human Resources/Executive Assistant to the Chief Executive Officer at Coral LTCArea Director of Human Resources/Executive Assistant to the Chief Executive Officer at Coral LTC