Chelsea Cummings

• Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
• Adhered to all healthcare regulations, including HIPAA and OSHA standards.
• Assessed donor vital signs during and after procedures to check for fatigue or dizziness.

•Prepare samples to be sent out to other facilities

• Verified patient identification prior to collection of specimens using two forms of ID verification.
• Performed centrifugation and specimen aliquoting for sample preparation.
• Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
• Educated patients on specimen collection procedures and post-draw care.
• Maintained fully-stocked phlebotomy cart, carrier and station.
• Stored collected specimens according to established protocols for transport to the laboratory.
• Entered patient information and test orders into computer systems accurately.
• Maintained patient comfort and safety throughout the phlebotomy process.
• Monitored patients for adverse reactions and provided immediate care as needed.
• Conducted various blood tests and updated results into paper and electronic charts.
• Interacted with patients to gather and record data prior to blood draws.
• Used heel and finger stick methods to obtain blood from capillaries.
• Processed specimens to ensure accurate results.
• Coordinated workflow based on stat, schedule, or outpatient needs.
• Managed inventory of phlebotomy supplies and reordered stock as necessary.
• Participated in continuing education to stay current with phlebotomy practices.
• Assisted in the training and mentoring of new phlebotomy staff.
• Maintained cleanliness of work area throughout shift.
• Performed venipuncture and skin puncture on patients of all ages.
• Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.

•Overseeing other employees

•Being respectful to client's personal belongings and home

•Paint interior walls, trim, cabinets and doors

•Paint exterior decks and shutters

•Reviewing contracts and payments with clients

•Collecting payments from clients

• Ensured compliance with industry regulations and company policies.
• Resolved customer inquiries and complaints requiring management-level escalation.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Scheduled interviews for potential candidates and conducted reference checks prior to hire.
• Recruited and trained new employees to meet job requirements.

•Sold phones, tablets and accessories to meet store goals

•Helped customers with billing inquiries and problems

• Established customer service standards and monitored staff compliance.
• Prepared monthly reports on sales figures, expenses, profits.
• Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.

• Proper use of Cash register POS

•Completing inventory and supply orders

• Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
• Created weekly work schedules for store personnel.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

•Deescalating customer complaints

• Overseeing other employees•Being respectful to client's personal belongings and home•Paint interior walls, trim, cabinets and doors•Paint exterior decks and shutters•Reviewing contracts and payments with clients•Collecting payments from clients