Chelsea Davis

• Online Customer Order Fulfillment
• Order Picking
• Order Packing
• Dispensing Completed Orders Within 5 Minutes Of Customer Pickup Arrival
• Maintaining Customer Service And Attention To Detail (Including Communication With Customer About Items Not Found, Substitutions Made, Lost Items And Items Not Received, Etc.)
• Staging (Placing And Marking Locations) Picked Orders In Time And In Place To Be Dispensed To Customers And Delivery Drivers. (We Tend To Stage Orders Belonging To The Same Person Together)
• Strong Communication With Coaches, Team Leads, And Fellow Associates (Including Building And Maintaining Balance, Support, Efficiency And Structure Throughout The Backroom)
• Order Loss Prevention
• Order Quality Checks
• Processed and retrieved customer special orders.
• Retrieving Unused Pallets Using A Pallet Jack
• Stacking Packed Orders On A Pallet And Wrapping Entire Pallet In Plastic Wrap
• Pulling Pallets To Delivery Truck On Time
• Loading Pallets Onto Delivery Truck
• Returning Items Canceled Or Expired
• Taking Damaged & Expired Goods To Their Proper Claims Department
• Filling Carts With Totes For Pickers To Begin A Pick Walk
• Staging And Prepping Orders In/From A Cooler And A Freezer

The following apply to my role personally in my workplace environment:

• Worked hard to learn required tasks quickly to maximize performance.
• Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
• Built and maintained working relationships with peers and upper management.
• Looked for ways to go above and beyond job requirements.
• Upheld high standards of productivity and quality in operations.
• Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-organized.
• Assisted newly hired team members by explaining company procedures, job details and safety requirements.
• Trained new team members using approved methods, guidelines and information.

*Completed required associate learning topics and received 4 Walmart Academy badges so far.

• Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
• Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
• Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
• Supported store operations by efficiently unloading delivery trucks and properly sorting merchandise according to department needs.
• Improved overall inventory management with consistent attention to detail during stock rotation and labeling tasks.
• Maintained neat, organized stockroom free of hazards.
• Removed all boxes and related trash from sales floor and processed through compactors.
• Scanned shelves and product cases to locate expired, outdated, and spoiled items.

• Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
• Completed efficient store resets to prepare store for special promotions and seasonal updates.
• Analyzed industry trends to develop relevant offerings.
• Developed and implemented successful strategies to increase sales and profits.
• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
• Answered customer questions and provided detailed product information.
• Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
• Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
• Aided in training new team members on best practices for stocking procedures and inventory management systems.
• Maintained effective team member communication.
• Consistently lifted materials weighing as much as 50 pounds.
• Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
• Moved cardboard, plastic ties, and other debris from unboxing to trash.
• Transported merchandise to sales floor and replenished out-of-stock and low-stock items.