Benjamin Campbell
Tahlequah
Summary
Motivated and results-driven team leader with progressive management experience in high-volume retail and fast-paced operational environments. Proven success leading teams of 80+ associates, managing productivity metrics, improving workflow efficiency, and delivering strong customer service. Experienced in employee coaching, conflict resolution, staffing coordination, warehouse support operations, and daily performance management. Walking Stacker and Scissor Lift certified.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Digital Team Lead
Walmart
Tahlequah
10.2024 - Current
- Lead daily operations for Walmart's digital department, overseeing 80+ associates.
- Manage productivity, order fulfillment, accuracy, and customer satisfaction metrics.
- Coordinate staffing, scheduling, and workflow to meet daily performance goals.
- Coach associates, improve team performance, and maintain accountability.
- Resolve operational challenges quickly in a high-volume environment.
- Ensure digital and pickup orders are completed accurately and on time.
- Maintain safety standards and operational efficiency during peak demand periods.
Front End Associate
Walmart
Tahlequah
08.2024 - 10.2024
- Operated registers, self-checkout, service desk, and money services.
- Delivered fast, accurate customer transactions and professional service.
Front End Team Lead
Walmart
Poteau
06.2023 - 08.2024
- Supervised front-end operations and daily checkout performance.
- Managed cash handling, pickups, deposits, and associate accountability.
- Trained and coached front-end associates.
- Resolved customer and employee concerns professionally.
- Delegated tasks and maintained workflow during high-volume business hours.
Front End Associate
Walmart
10.2022 - 06.2023
- Assisted customers, operated registers, and supported front-end operations.
- Promoted into leadership based on performance and reliability.
Waiter / Busser
Si Seor Mexican Grill
04.2021 - 10.2022
- Delivered customer service in a fast-paced restaurant environment.
- Assisted guests, maintained cleanliness, and supported daily operations.
Education
Poteau High School
Poteau, OklahomaSkills
- Team Leadership
- Warehouse Operations
- Logistics Support
- Inventory Control
- Order Fulfillment
- Productivity Metrics
- Safety Compliance
- Training & Coaching
- Task Delegation
- Workflow Management
- Performance Management
- Problem Solving
- Time Management
- Organizational Skills
- Customer Service
Certification
- Walking Stacker Certified
- Scissor Lift Certified
Locations
- Tahlequah, Oklahoma
- Poteau, Oklahoma
Leadership Development
- Completed internal leadership training programs after promotions.
- Trained in coaching, conflict resolution, communication, and team management.
- Developed skills in performance improvement and operational leadership.
References
References available upon request.
Timeline
Digital Team Lead
Walmart
10.2024 - Current
Front End Associate
Walmart
08.2024 - 10.2024
Front End Team Lead
Walmart
06.2023 - 08.2024
Front End Associate
Walmart
10.2022 - 06.2023
Waiter / Busser
Si Seor Mexican Grill
04.2021 - 10.2022
Poteau High School